Sabre Unveils the Next Evolution of Hospitality Retailing: SynXis Retailing
Sabre Unveils the Next Evolution of Hospitality Retailing: SynXis Retailing
Sabre Hospitality showcases standalone offers and auto fulfillment through SynXis Retailing at HITEC in Charlotte, USA
Sabre Hospitality 在美国夏洛特的 HITEC 展示通过 SynxIS Retailing 提供的独立优惠和自动配送
SOUTHLAKE, Texas, June 24, 2024 /PRNewswire/ -- Sabre Hospitality, a division of Sabre Corporation (NASDAQ: SABR), a leading software and technology provider powering the global travel industry, today announced the next evolution of its retailing solution: SynXis Retailing. With the addition of standalone offers, not bound to a room reservation, and automated fulfillment powered by Nuvola, SynXis Retailing is the most comprehensive retailing solution in the market.
In addition to selling ancillaries with room bookings, the platform now enables the sale of standalone offers beyond the room, allowing hoteliers to set up virtual storefronts, broaden their catalog, and reach a wider audience.
"Launching standalone offers represents a significant leap forward in our commitment to innovation in the hospitality industry," said Scott Wilson, President, Sabre Hospitality. "Our evolved solution empowers hoteliers to unlock additional revenue by selling experiences, services, goods, and more without a room reservation. Enhancing traveler experiences through personalized and relevant offers, ultimately driving higher satisfaction and revenue. We are excited to see how SynXis Retailing will enable our customers to stay ahead in a competitive market."
Furthermore, Sabre Hospitality announced the upcoming integration of automated fulfillment powered by Nuvola, their task management solution. The integration between SynXis Retailing and Nuvola's ticketing functionality enables hoteliers to automate the fulfillment of ancillary offers. This integration provides automated ticket creation, scheduling, and notifications to facilitate the fulfillment of orders. By eliminating the need for manual management, it reduces the risk of errors and ensures guest satisfaction.
"With retailing transforming the hospitality industry, Sabre continues to amplify our Retail Studio portfolio with SynXis Retailing," said Mykola Sheludko, product vice president, Sabre Hospitality. "Coming later this summer, our customers can tap into our integration of Nuvola features to optimize fulfillment. Looking ahead to 2025, we will continue to expand the retailing tools for our customers by enabling a marketplace for reselling third-party offers."
The platform's capabilities are designed to help hoteliers implement a successful merchandising strategy, resulting in a competitive advantage and aligning with the expectations of today's travelers and the next generation.
The SynXis Retailing Recommendation Engine leverages predictive analytics powered by machine learning to suggest targeted offers, increasing conversions through tailored recommendations. By offering more relevant ancillaries, hoteliers can achieve higher booking conversions, resulting in greater guest satisfaction, increased revenue, and strategic differentiation from competitors.
SynXis Retailing enables customers to achieve greater success, driving significant ancillary revenue and enhancing guest experience. With proven results, Sabre's customers have experienced an average order value of $300 per ancillary booking, in addition to the room value. Moreover, customers that have upgraded to SynXis Retailing have witnessed up to a threefold year-over-year increase in average ancillary revenue.
Sabre is showcasing SynXis Retailing at HITEC in Charlotte, N.C., USA, between June 25-27, 2024, at booth 829.
得克萨斯州南湖,2024 年 6 月 24 日 /PRNewswire/ — Sabre Hospitality 旗下子公司 Sabre 公司 (纳斯达克股票代码:SABR)是为全球旅游业提供动力的领先软件和技术提供商,今天宣布了其零售解决方案的下一个演变: SynxIS 零售。SynxIS Retailing增加了不受房间预订约束的独立优惠,以及由Nuvola提供支持的自动配送,是市场上最全面的零售解决方案。
除了通过客房预订销售辅助服务外,该平台现在还允许销售客房以外的独立优惠,从而使酒店经营者能够建立虚拟店面,扩大其目录并吸引更多的受众。
Sabre Hospitality总裁斯科特·威尔逊表示:“推出独立优惠代表着我们对酒店业创新的承诺向前迈出了重大飞跃。”“我们不断改进的解决方案使酒店经营者无需预订客房即可销售体验、服务、商品等,从而释放额外收入。通过个性化和相关的优惠增强旅行者体验,最终提高满意度和收入。我们很高兴看到SynxIS Retailing将如何使我们的客户在竞争激烈的市场中保持领先地位。”
此外,Sabre Hospitality宣布即将整合由其任务管理解决方案Nuvola提供支持的自动配送系统。SynxIS Retailing与Nuvola的票务功能之间的集成使酒店经营者能够自动执行辅助优惠。此集成提供自动工单创建、计划和通知,以促进订单的履行。通过消除手动管理的需要,它降低了出错风险并确保了宾客的满意度。
Sabre Hospitality产品副总裁Mykola Sheludko表示:“随着零售业改变酒店业,Sabre继续通过SynxIS零售扩大我们的零售工作室产品组合。”“今年夏天晚些时候,我们的客户可以利用我们整合的Nuvola功能来优化配送。展望2025年,我们将通过为转售第三方优惠提供市场,继续为客户扩展零售工具。”
该平台的功能旨在帮助酒店经营者实施成功的销售策略,从而获得竞争优势,并与当今旅客和下一代的期望保持一致。
SynxIS 零售推荐引擎利用由机器学习提供支持的预测分析来提出有针对性的报价,通过量身定制的推荐提高转化率。通过提供更多相关的辅助服务,酒店经营者可以实现更高的预订转化率,从而提高宾客满意度,增加收入,并实现与竞争对手的战略差异化。
SynxIS Retailing使客户能够取得更大的成功,带来可观的辅助收入并增强客户体验。凭借经过验证的结果,除了房间价值外,Sabre的客户每次辅助预订的平均订单价值为300美元。此外,升级到SynxIS Retailing的客户的平均辅助收入同比增长了三倍。
Sabre将于2024年6月25日至27日在美国北卡罗来纳州夏洛特的HITEC的829号展位上展示SynxIS Retailing。
About Sabre Corporation
关于 Sabre 公司
Sabre Corporation is a leading software and technology company that takes on the biggest opportunities and solves the most complex challenges in travel. The company connects travel suppliers and buyers around the globe through innovative products and next-generation technology solutions. Sabre harnesses speed, scale, and insights to build tomorrow's technology today – empowering airlines, hoteliers, agencies, and other partners to retail, distribute, and fulfill travel worldwide. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information, visit www.sabre.com.
Sabre Corporation是一家领先的软件和技术公司,它抓住了最大的机遇,解决了旅行中最复杂的挑战。该公司通过创新产品和下一代技术解决方案连接全球的旅游供应商和买家。Sabre 利用速度、规模和洞察力打造当今未来的技术,使航空公司、酒店经营者、代理商和其他合作伙伴能够在全球范围内零售、分销和完成旅行。Sabre总部位于美国德克萨斯州绍斯莱克,为全球160多个国家的客户提供服务。欲了解更多信息,请访问 www.sabre.com。
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