Large enterprise and midsize enterprise customers from around the world reviewed BlackBerry and helped us get recognized as a Customers' Choice for the second year in a row

WATERLOO, ONTARIO – July 8, 2024—BlackBerry Limited (NYSE: BB; TSX: BB) today announced it has been named a 2024 Customers' Choice for endpoint protection platforms (EPP) by Gartner Peer Insights. This follows the company being named a 2024 Customers' Choice for the Unified Endpoint Management (UEM) market by Gartner Peer Insights.

BlackBerry's EPP platform, CylanceENDPOINT, is the industry's first AI cybersecurity solution and the industry's first predictive cybersecurity solution. Predictive cybersecurity is critical for emerging cyberrisks and is seen as the future of cybersecurity.

"Our customers are at the heart of everything we do at BlackBerry, and we are honored to receive this meaningful recognition from them. We are delighted to be named a 2024 Customers' Choice for both EPP and UEM by Gartner Peer Insights," said Nathan Jenniges, Senior Vice President and General Manager, BlackBerry. "BlackBerry has held the trust of the market for almost 40 years. We enable enterprises worldwide to enjoy peace of mind in their data security and business operations because of our continuous commitment to innovation and our best-in-class products and experiences."

Gartner Peer Insights also revealed that customers across large and midsize enterprises from every region around the world have reviewed BlackBerry. Based on 202 reviews as of April 30, 2024, more than nine out of ten customers are willing to recommend BlackBerry. The customers have rated BlackBerry CylanceENDPOINT across Sales Experience, Product Capabilities, Deployment Experience, and Support Experience.

Statements from customers included:

• 5 Star -- CylanceEndpoint - Easy to Deploy and Manage
• 5 Star -- Exemplary Vendor Experience and Product Satisfaction
• 5 Star -- Cylance: Bringing Ease and Efficiency to Threat Management

Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. The "Voice of the Customer" is a document that applies a methodology to aggregate Gartner Peer Insights reviews in a market to provide an overall perspective for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, can also complement expert-generated research such as Magic Quadrants and Market Guides. It can play a key role in your buying process, as it focuses on direct peer experiences of buying, implementing, and operating a solution.

To read the full report, Gartner Peer Insights 'Voice of the Customer': Endpoint Protection Platform Tools, visit Gartner.com. To learn more about BlackBerry's AI-based cybersecurity platform, which has protected businesses and governments worldwide from cyberattacks since its inception, with a multi-year predictive advantage, visit BlackBerry.com.

Gartner, Voice of the Customer for Endpoint Protection Platforms, By Peer Contributors, 28 June 2024
Gartner, Voice of the Customer for Unified Endpoint Management Tools, By Peer Contributors, 7 May 2024
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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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About BlackBerry

BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments worldwide. The company's software powers over 235M vehicles. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety, and data privacy solutions and is a leader in the areas of endpoint management, endpoint security, encryption, and embedded systems. BlackBerry's vision is clear - to secure a connected future you can trust.

For more information, visit BlackBerry.com and follow @BlackBerry.

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