Bell Canada And ServiceNow Announce Expanded Multi-Year Strategic Agreement, Supporting Its Own Digital Transformation While Continuing To Offer ServiceNow Implementation Expertise To Support The Digital Transformation Of Its Bell Business Markets Customers

Bell to expand use of the ServiceNow platform to augment tech services portfolio for Bell Business Markets enterprise customers as well as transform its network and IT infrastructure

Now Platform to streamline business-critical areas for Bell, including Network, Customer, Field Service Operations, and Corporate Services

MONTRÉAL and SANTA CLARA, Calif., July 18, 2024 /CNW/ - Bell Canada, Canada's communications, tech services and digital media leader, and ServiceNow (NYSE:NOW), the AI platform for business transformation, today announced a multi-year strategic agreement to accelerate Bell's transformation to meet the growing customer demand for tech services and digital media. The renewed commitment makes Bell one of ServiceNow's largest communications customers with a first of its kind collaboration in Canada. Bell will expand its use of the ServiceNow platform, supporting its own digital transformation while continuing to offer ServiceNow implementation expertise to support the digital transformation of its Bell Business Markets customers.