Manual Processing Remains Most Reliable As AirAsia Continues Operations Amid System Disruption
Manual Processing Remains Most Reliable As AirAsia Continues Operations Amid System Disruption
AirAsia will continue with its operations to connect guests to their destinations, while noting that manual processing remains the most reliable and secure method for now, as the airline makes every effort towards recovery, following the global information technology (IT) glitch on Friday (July 19).
亚洲航空将继续运营,以将旅客连接到他们的目的地,同时注意手动处理仍然是目前最可靠和安全的方法,因为航空公司在全球信息技术故障(7月19日星期五)后正在尽一切努力恢复。
In a statement updated just after noon on Saturday, the low-cost carrier said it had been working around the clock towards recovering its departure control systems, in the aftermath of the tech disruption that had affected airlines worldwide.
在周六中午更新的一份声明中,这家廉价航空公司表示,在全球航空公司受到技术故障影响之后,它一直在全天候努力恢复出发控制系统。
"All AirAsia guests are strongly encouraged to arrive early at the airport to accommodate possible delays in performing manual check-in at the counters and clearing all travelling formalities," it said.
“强烈建议所有亚航客人提前到达机场,以适应手动办理值机手续和办理所有旅行手续时可能出现的延误,”它说。
The airline said it had also strengthened its operations to manage the weekend wave at the airport by deploying more than 200 ground staff, and close to 100 volunteers as well as security personnel, to help mitigate the situation and ensure the safety, security and comfort of customers.
该航空公司表示,它还加强了运营能力,通过派遣超过200名地勤人员、近100名志愿者以及安保人员来协助缓解情况,确保客户的安全、安全和舒适。
AirAsia added that passengers travelling on Saturday will need to monitor the status of their flights by checking their registered email and mobile phones, or at airasia.com/flightstatus for flight updates.
亚航补充说,周六旅行的乘客需要通过检查他们注册的电子邮件和手机,或在airasia.com/flightstatus上检查航班更新的状态。
On Friday, the carrier said it was continuing its operations amid system disruptions, advising passengers to expect delays for departures due to manual processing.
在星期五,尽管出现系统故障,这家航空公司表示仍在继续运营,并建议乘客预计由于手动处理而出现出发延误。