Zoomlion Accelerates Expansion in Thailand With the Opening of Its Eighth Service Center, Enhancing Local Services and Customer Satisfaction
Zoomlion Accelerates Expansion in Thailand With the Opening of Its Eighth Service Center, Enhancing Local Services and Customer Satisfaction
PHITSANULOK, Thailand, July 23, 2024 /PRNewswire/ -- Zoomlion Heavy Industry Science & Technology Co., Ltd. ("Zoomlion", 01157.HK), a leading manufacturer of advanced equipment, recently celebrated the grand opening of its eighth service center in Thailand, marking a significant step in the company's strategy to strengthen its market presence and provide high-quality, efficient services to local customers.
中联重科有限公司（“Zoomlion”，股票代码01157.HK）是一家领先的高端设备制造商，最近在泰国开设了第八家服务中心，标志着公司加强市场存在感、向本地客户提供高质量、高效服务策略的重要一步。
The grand opening was attended by over 150 distinguished guests, including representatives from local government, construction and road contractors, and industry professionals. The ceremony featured an impressive display of Zoomlion's latest equipment, including cranes, concrete mixers, excavators, mining trucks, industrial vehicles, and tractors.
开幕式吸引了超过150位嘉宾的到来，包括当地政府代表、建筑和道路承包商、行业专业人士等。令人印象深刻的展示环节包括Zoomlion最新设备的展示，如起重机、混凝土搅拌车、挖掘机、矿用卡车、工业车辆和拖拉机等。
Gan Mengfei, general manager of Zoomlion's Thai subsidiary, emphasized the importance of the new service center in Phitsanulok. "The opening of this center enhances our response capabilities and service quality in the region. Customers now have more diverse product options and superior after-sales service experiences. We are committed to deepening our market presence, boosting sales and service capacities, and continually improving customer satisfaction," said Mr. Gan.
Zoomlion泰国子公司总经理甘孟飞强调了位于Pitsanulok的新服务中心的重要性。甘总说：“服务中心的开业增强了我们在该地区的响应能力和服务质量。我们的客户现在有更多的产品选择和更出色的售后服务体验。我们致力于加深市场份额、提升销售和服务能力，并不断提高客户满意度”。
Zoomlion's Development in Thailand
Zoomlion在泰国的发展
Zoomlion's Thailand subsidiary was established in 2015 and currently employs 130 staff members. The new Phitsanulok service center is the company's eighth in Thailand, joining existing locations in Bangkok, Nakhon Ratchasima, Chiang Mai, and more.
Zoomlion泰国子公司成立于2015年，目前拥有130名员工。新的Pitsanulok服务中心是公司在泰国的第八个服务中心，与曼谷、那空那育、清迈等现有位置相结合。
Each service center is staffed with 4-5 service engineers, 2-3 service vehicles, and ample spare parts. This ensures prompt, efficient, and professional service. Service personnel typically arrive within 1-2 hours of a customer request, resolving issues within 24 hours. If a problem cannot be resolved within three days, a replacement machine will be provided.
每个服务中心都配备了4-5名服务工程师、2-3辆服务车和充足的备件，以确保快速、高效、专业的服务。服务人员通常在客户提出请求1-2小时内到达并在24小时内解决问题。如果问题无法在三天内解决，将提供替换机器。
On July 2, Zoomlion delivered 246 aerial working platforms, including scissors and boom lifts, with models such as ZS1012HA, ZS1212HA, ZA14J, and ZA22J-V. Customer feedback has been overwhelmingly positive.
7月2日，Zoomlion交付了246架高空作业平台，包括剪刀式和直臂升降机，其中包括ZS1012HA、ZS1212HA、ZA14J和ZA22J-V等型号。得到了客户的高度评价。
Zhao Zhaoqi, general manager of the Overseas Business Department at Hongxin Construction Development Company, stated, "We chose Zoomlion for its superior products and excellent service, which gives us great confidence."
宏信建设开发公司海外业务部总经理赵昭琦表示：“我们选择Zoomlion是因为其优秀的产品和服务，这给了我们很大的信心。”
Today, Zoomlion's global reach includes research centers, production facilities, marketing networks, and service systems across seven continents, covering over 140 countries and regions. In 2023, the company reported revenues exceeding RMB 47 billion (approximately US$6.5 billion).
时至今日，Zoomlion的全球业务已覆盖七大洲，遍布140多个国家和地区，包括研究中心、生产基地、市场网络和服务体系。2023年，Zoomlion的营收超过470亿元人民币（约65亿美元）。
The company's enhanced local presence aims to create new value and support local development through improved service and customer satisfaction.
公司加强本地存在的战略目的是通过改善服务和提高客户满意度创造新的价值，支持本地开发。
SOURCE Zoomlion
来源：中联重科