Delta Air Lines Needs More Recovery Time After CrowdStrike Outage, Flight Disruptions To Extend 2 More Days
Delta Air Lines Needs More Recovery Time After CrowdStrike Outage, Flight Disruptions To Extend 2 More Days
Delta Air Lines (NYSE:DAL) CEO Ed Bastian said the airline will need two more days to fully recover from a global cyber outage that has significantly disrupted its operations.
达美航空（NYSE:DAL）首席执行官Ed Bastian表示，航空公司需要两天时间才能完全从全球网络中断中恢复过来，该中断已严重干扰了其运营。
The outage, which began on Friday, has canceled over 4,000 flights and left thousands of passengers stranded, Reuters reports.
据路透社报道，这次网络中断始于周五，已取消了超过4000次航班，并使成千上万的旅客滞留。
The outage severely affected Delta Airlines, with over 800 flights canceled on Monday alone, representing about 21% of its scheduled flights for the day.
该中断严重影响了达美航空，仅周一就取消了超过800个航班，占当天计划航班的约21%。
Reuters reported that other major U.S. airlines have seen their disruptions largely subside.
路透社报道称，其他美国主要航空公司的中断状况已经大体消退。
A software update by cybersecurity firm CrowdStrike Holdings Inc (NASDAQ:CRWD) caused system issues for Microsoft Corp (NASDAQ:MSFT) customers, including many airlines.
网络安全公司CrowdStrike Holdings Inc（NASDAQ:CRWD）的软件更新导致微软公司（NASDAQ:MSFT）的客户遇到系统问题，包括许多航空公司。
This outage rendered about 60% of Delta's critical applications, which are based on Microsoft Windows, inoperable.
此次中断导致达美约60%基于Microsoft Windows的关键应用无法使用。
Also Read: Southwest Airlines Saved By Procrastination: How 32-Year-Old Software Protected Company From Microsoft Outage, CrowdStrike Issues
同样阅读：Southwest Airlines Saved By Procrastination: How 32-Year-Old Software Protected Company From Microsoft Outage, CrowdStrike Issues
Delta's IT teams have been working to manually repair and reboot the affected systems, with the crew tracker application requiring the most time to synchronize.
达美的IT团队一直在努力手动修复和重新启动受影响的系统，其中机组人员追踪应用程序需要最长时间来同步。
Bastian and Chief Information Officer Rahul Samant provided updates on the recovery efforts in a video message to employees. Bastian expressed optimism, stating, "Today will be a better day than yesterday and hopefully Tuesday and Wednesday will be that much better again."
Bastian和首席信息官Rahul Samant向员工发了视频信息，介绍了恢复工作的进展。Bastian表示乐观，称“今天将比昨天好，希望周二和周三再次好起来”。
The outage occurred during the busiest travel weekend of the summer, leading to widespread frustration among passengers. Many customers reported long wait times for assistance, with some having to rent cars to travel long distances or wait days for new flights.
中断发生在夏季最繁忙的旅行周末，导致乘客普遍感到失望。许多客户报告需要长时间等待帮助，有些人必须租车行驶长距离或等待几天才能重新预订航班。
According to Reuters, Transportation Secretary Pete Buttigieg noted that his office received hundreds of complaints about Delta's customer service and urged the airline to provide prompt refunds and rebooking options.
据路透社报道，运输部长皮特·布蒂吉格表示，他的办公室收到了数百起关于达美客户服务的投诉，并敦促该航空公司提供及时的退款和重新预订选项。
Price Action: DAL shares traded higher by 0.16% at $43.90 at the last check on Tuesday.
股价表现：截至周二最后一次查询，DAL股价上涨0.16%，至43.90美元。
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