BSN to Digitalise Ejen Bank for Better Customer Experience, Powered by CelcomDigi
BSN to Digitalise Ejen Bank for Better Customer Experience, Powered by CelcomDigi
PETALING JAYA, 24 JULY 2024 – Bank Simpanan Nasional ("BSN") and CelcomDigi Berhad ("CelcomDigi") today announced a 5-year strategic collaboration to digitalise Ejen Bank BSN, marking a significant milestone in BSN's ongoing digitalisation journey. Under this collaboration, CelcomDigi will provide BSN with a comprehensive Ejen Banking system infrastructure and solutions to modernise and drive the overall operational efficiencies of Ejen Bank BSN. With faster and consistent high-speed Internet connectivity, Ejen Bank BSN will be able to deliver more robust digital banking services to customers.
2024年7月24日，马来西亚国家储蓄银行（“BSN”）和CelcomDigi Berhad（“CelcomDigi”）宣布了一项为期5年的战略合作协议，将数字化Ejen Bank BSN，标志着BSN数字化旅程中的重要里程碑。在此合作框架下，CelcomDigi将为BSN提供全面的Ejen Bank系统基础设施和解决方案，以现代化和提高Ejen Bank BSN的整体运营效率。通过更快和更一致的高速互联网连接，Ejen Bank BSN将能够向客户提供更强大的数字银行服务。
The agreement was signed by BSN's Chief Business Officer, Mujibburrahman Abd Rashid and CelcomDigi's Chief Enterprise Business Officer, Afizulazha Abdullah, and witnessed by BSN's Chief Executive, Jay Khairil and CelcomDigi's Chief Executive Officer, Datuk Idham Nawawi at a ceremony held at CelcomDigi Tower in Petaling Jaya. Representatives from Silverlake, the technology partner, were also at hand to witness the ceremony.
BSN的首席业务官Mujibburrahman Abd Rashid和CelcomDigi的首席企业商务官Afizulazha Abdullah在Petaling Jaya的CelcomDigi Tower举行的仪式上签署了协议，并由BSN的首席执行官Jay Khairil和CelcomDigi的首席执行官Datuk Idham Nawawi见证。科技合作伙伴Silverlake的代表也在仪式上见证了这一历史性的时刻。
The first phase of this partnership will see more than 2,300 Ejen Banks nationwide equipped with CelcomDigi 5G connectivity solutions and new devices. This includes dedicated technical support that will enhance the agent banks' capabilities to offer modern banking services efficiently by leveraging CelcomDigi's widest and fastest network. Subsequently, the agreement will also see CelcomDigi and BSN exploring more opportunities to further enhance the Ejen Bank system infrastructure with the latest 5G-related technology, while expanding the bank's product and service portfolio with new digital banking services and offerings.
此合作伙伴关系的第一阶段将看到全国超过2300个Ejen Bank配备了CelcomDigi 5G连接解决方案和新设备。这包括专门的技术支持，将通过利用CelcomDigi最广泛和最快速的网络提高代理银行提供现代银行服务的能力。随后，根据协议，CelcomDigi和BSN还将探索更多机遇，进一步增强Ejen Bank系统基础设施的最新5G相关技术，同时扩展银行的产品和服务组合，提供新的数字化银行服务和产品。
Ejen Bank BSN is an alternative banking service by BSN that provides Malaysians in rural and remote areas access to comprehensive banking services through a network of registered bank agents.
Ejen Bank BSN是BSN提供的一项替代银行服务，为马来西亚农村和偏远地区的居民通过注册银行代理商提供全面银行服务。
Jay Khairil, Chief Executive of BSN said, "Ejen Bank BSN is a key driver in expanding access to financial services, especially among unserved communities. BSN is pleased to collaborate with CelcomDigi by leveraging on more robust technology and infrastructure to further enhance Ejen Bank BSN services. It is also in line with the Bank's core aspiration of advancing inclusive banking."
BSN的首席执行官Jay Khairil表示：“Ejen Bank BSN是扩大金融服务，特别是在未受服务的社区中推动包容性银行业的关键驱动器。BSN很高兴与CelcomDigi合作，利用更强大的技术和基础设施进一步提高Ejen Bank BSN的服务。这也符合该银行促进包容性银行业的核心愿望。”
CelcomDigi's CEO, Datuk Idham Nawawi said, "Digital banking is a core tenet of a digital society. We are excited to be working with BSN to digitalise Ejen Bank and advance our common ambitions to put our respective customers' needs first and ensure that all Malaysians have access to banking services. CelcomDigi is committed to support the digital transformation of Ejen Bank BSN that enables a faster and seamless access to banking services, making them more competitive in this digital age. We look forward to exploring more innovative initiatives that leverage 5G technology with BSN, positioning BSN at the forefront of digital banking in Malaysia."
CelcomDigi的首席执行官Datuk Idham Nawawi表示：“数字银行是数字社会的核心。我们很高兴与BSN合作，数字化Ejen Bank并推进我们的共同愿望，将各自客户的需求放在首位，并确保所有马来西亚人都能获得银行服务。CelcomDigi致力于支持Ejen Bank BSN的数字化转型，实现更快速、无缝的访问银行服务，使其在这个数字时代更具竞争力。我们期待探索更多利用5G技术的创新举措，让BSN在马来西亚的数字银行业中处于领先地位。”