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JPMorgan Rolls Out AI Assistant To 60,000 Employees For Enhanced Productivity

JPMorgan Rolls Out AI Assistant To 60,000 Employees For Enhanced Productivity

摩根大通为增强生产力向6万名员工推出人工智能助手。
Benzinga ·  08/09 15:47

JPMorgan Chase & Co. (NYSE:JPM) has provided an artificial-intelligence assistant to more than 60,000 employees, with plans to eventually make the technology available throughout the company.

摩根大通(NYSE:JPM)已向超过60,000名员工提供了人工智能助手,计划最终将该技术提供给整个公司使用。

The program, called LLM Suite, is designed to help employees with tasks such as writing emails and reports, CNBC reported.

据CNBC报道,该程序名为LLm套件,旨在帮助员工完成编写电子邮件和报告等任务。

The bank launched the system with ChatGPT maker OpenAI's large language model, but LLM Suite will allow employees to use other LLMs depending on use cases.

该银行使用ChatGPt制造商OpenAI的大型语言模型推出了该系统,但LLm套件将允许员工根据不同用例使用其他LLM。

Competitor Morgan Stanley (NYSE:MS) has given a pair of OpenAI-powered tools to its financial advisors, and Apple Inc. said in June that it was equipping the operating system of hundreds of millions of its consumer devices with OpenAI models.

竞争对手摩根士丹利(NYSE: MS)已将一对由OpenAI驱动的工具提供给其财务顾问,6月份苹果公司表示将为数亿消费设备的操作系统配备OpenAI模型。

Read Also: Amazon's $4B AI Partnership With Anthropic Under UK Investigation For Anti-Competitive Concerns

阅读还需注意:亚马逊与Anthropic的400亿美元人工智能合作因反竞争问题受到英国监管部门调查

The bank has introduced LLM Suite so far to its consumer division, investment bank, and asset and wealth management business to give them a hand with writing, summarizing long documents, solving problems with Excel and coming up with ideas.

截至目前,摩根大通已将LLm套件引入其消费银行、投资银行及资产和财富管理业务,以帮助他们编写、总结长篇文档、解决Excel问题以及提出想法。

JPMorgan is already using generative AI to create marketing content for social media channels, create itineraries for a travel agency it acquired in 2022 and summarize meetings for financial advisors, said Chief Data and Analytics Officer Teresa Heitsenrether, as reported by CNBC.

据CNBC报道,首席数据和分析官Teresa Heitsenrether表示,摩根大通已经在利用生成式人工智能为社交媒体渠道创建营销内容,为其于2022年收购的旅行社创建行程,以及为理财顾问总结会议内容。

The firm also uses AI to determine where to put new bank branches and ATMs through satellite images, help call center personnel quickly find answers and prevent fraud in its global-payments business, she told CNBC.

她告诉CNBC,该公司还使用人工智能来通过卫星图像确定新银行分支机构和ATM的位置,帮助呼叫中心人员快速找到答案,以及预防其全球支付业务中的欺诈行为。

The bank plans to eventually use AI to provide autonomous AI agents to carry out complex multistep tasks, a move that may empower some workers but displace others.

该银行计划最终使用人工智能来提供自主的人工智能代理,完成复杂的多步骤任务,这可能会增强一些工人的能力,但也会使其他工人失去工作。

Price Action: Shares of JPMorgan were up 0.97% to $206.04 at the time of publication Friday.

股价走势:截至发稿时,摩根大通的股价上涨0.97%,至206.04美元。

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Image created using artificial intelligence via Midjourney.

图像由Midjourney通过人工智能创建。

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