T-Mobile Readies for Tropical Storm Ernesto To Keep Puerto Rico and the U.S. Virgin Islands Connected
T-Mobile Readies for Tropical Storm Ernesto To Keep Puerto Rico and the U.S. Virgin Islands Connected
NORTHAMPTON, MA / ACCESSWIRE / August 14, 2024 / With Tropical Storm Ernesto moving towards Puerto Rico and the U.S. Virgin Islands, T-Mobile has activated its emergency plans to help keep customers, communities, first responders and others connected through expected heavy rains, flooding and tropical force winds. Here's how we're working to support the communities we serve and the network they rely on:
在热带风暴厄尼斯托向波多黎哥和美属维尔京群岛移动之际,T-Mobile已经启动了其紧急计划,以帮助客户、社区、第一应答者和其他人在预期的大雨、洪水和热带暴风雨中保持连接。以下是我们支持所服务社区及其依赖的网络的工作方式:
Network Readiness
网络准备
Our Emergency Management team, together with our National Operations Centers, is vigilantly monitoring the storm and our network's performance. T-Mobile is prepared to quickly deploy team members along with microwave and satellite equipment to restore or boost connectivity as needed. This equipment is pre-staged at critical and strategic locations for rapid deployment after the storm and includes:
我们的应急管理团队连同我们的国家运营中心,正在密切监测风暴和我们网络的表现。T-Mobile准备快速部署团队成员以及微波和卫星设备,以恢复或增强必要的连接。这些设备在关键和战略位置进行预置,以便在风暴后进行快速部署,包括:
COLTs and COWs: Cell-on-Light-Trucks and Cell-on-Wheels that can be driven or towed to impacted areas to temporarily restore or boost service
Quick-deploy and portable VSATs: Satellite dishes called "Very Small Aperture Terminals" that can provide a layer of coverage across broad areas
Microwave solutions: Network technology that offers high throughput and low latency for better data usage
COLTs和COWs:上有蜡烛的电信车和移动电信车,可以被开往或拖往受影响的地区,以临时恢复或增强服务
快速部署和便携式VSAT:称为“非常小孔径终端”的卫星碟,可以在广泛范围内提供覆盖
微波解决方案:提供高吞吐量和低延迟的网络技术,用于更好的数据使用
The majority of cell sites across Puerto Rico and the U.S. Virgin Islands have been hardened with permanent backup power solutions to keep sites on-air through commercial power outages, and our team has additional portable generators ready to go where needed. All fixed and portable generators in the region were refueled ahead of the storm, and teams have tens of thousands of gallons of extra fuel on-hand to support cell sites and infrastructure. Other network sites in the area - including our Mobile Switching Office, Regional Business Office and other emergency hub locations - are also equipped with ready and fueled generators.
波多黎哥和美属维尔京群岛的大部分基站都具有永久备用电源解决方案,可在商业停电期间保持站点开放,我们的团队还有额外的便携式发电机,随时待命以供需要。该地区的其他网络站点,包括我们的移动交换中心、区域业务办公室和其他紧急枢纽位置,也配备有就绪和加油的发电机。
Community Support
社区支持
Our teams are ready to mobilize with Wi-Fi, charging supplies and flashlights to distribute to communities as needed following the storm.
我们的团队已准备好随时行动,分发Wi-Fi、充电供应和手电筒等用品给社区。
Support for Public Safety
支持公共安全
Our emergency team is engaged with numerous federal, regional and local officials, first responders and organizations including the Federal Emergency Management Agency (FEMA), Cybersecurity and Infrastructure Agency (CISA) at the national and regional levels and the Statewide Interoperability Coordinator and State ESF 2 (Communications) Leads for Puerto Rico and the U.S. Virgin Islands. Agencies needing communications assistance can reach out to our 24-hour emergency hotline at 888-639-0020 or email at ERTRequests@T-Mobile.com.
我们的应急团队正在与许多联邦、地区和当地官员、第一应答者和组织合作,包括联邦紧急管理署(FEMA)、网络安全和基础设施局(CISA)的国家和区域层面,以及波多黎哥和美属维尔京群岛的州级互操作协调员和州ESF 2(通信)领导。需要通信援助的机构可以通过我们的24小时紧急热线888-639-0020或电子邮件ERTRequests@t-Mobile.com联系我们。
Employees & Retail Stores
员工和零售商店
The safety of our employees and their families in the area are of utmost importance. We're monitoring impacts on our employees, retail stores, Customer Experience Centers and other locations and will address any needs that arise. Stores in the U.S. Virgin Islands and Puerto Rico are closed today. To check your local store's operation hours, please use our store locator. For existing customers, you can manage your account using the T Life App.
该地区的员工和其家人的安全至关重要。我们正在监测员工、零售店、客户体验中心和其他地点的影响,并将解决任何出现的需求。美属维尔京群岛和波多黎哥的商店今天关闭。要查看您当地商店的营业时间,请使用我们的商店定位器。对于现有客户,您可以使用t Life应用程序管理您的账户。
See our newsroom for more information on T-Mobile's Emergency Response.
有关T-Mobile紧急响应的更多信息,请参见我们的新闻室。
View additional multimedia and more ESG storytelling from T-Mobile on 3blmedia.com.
在3blmedia.com上查看来自T-Mobile的其他多媒体和ESG叙述。
Contact Info:
Spokesperson: T-Mobile
联系信息:
发言人:T-Mobile
SOURCE: T-Mobile
来源:T-Mobile