DEXIS Launches DEXIS Connect Pro, a New Proactive Service Platform for DEXIS CBCT and Intraoral Sensor Devices, Focused on Increasing Device Uptime
DEXIS Launches DEXIS Connect Pro, a New Proactive Service Platform for DEXIS CBCT and Intraoral Sensor Devices, Focused on Increasing Device Uptime
QUAKERTOWN, PA / ACCESSWIRE / August 15, 2024 / DEXIS Connect Pro proactively monitors the health of DEXIS CBCT and intraoral sensor devices through IoT technology and can automatically arrange support or equipment replacements if performance issues are detected, allowing customers' DEXIS products to stay up and running more consistently.
DEXIS Connect Pro通过Iot技术积极监控DEXIS CBCt和口腔传感器设备的健康状况，并在检测到性能问题时自动安排支持或设备替换，使客户的DEXIS产品更加稳定运行。
"The ability to ensure top performance of our equipment in the field has increased the level of customer service we're able to provide," says Brian Gooch, Global Product Manager and Marketing Vice President at DEXIS. "Our goal is to maximize the consistent productivity of our clients' digital workflows while also providing quick and confident solutions to any issues that may arise. This solution, combined with our knowledgeable customer service team, helps us deliver that experience."
DEXIS全球产品经理兼营销副总裁布赖恩·古奇表示：“确保我们在现场设备的最佳性能提高了我们能够提供的客户服务水平。我们的目标是最大限度地提高客户数字工作流程的一贯生产力，同时提供快速和自信的解决方案以解决可能出现的任何问题。这个解决方案与我们富有知识的客服团队相结合，帮助我们提供这样的体验。”
DEXIS Connect Pro arms 100+ DEXIS technical support agents with insights into client equipment performance in order to deliver issue resolution efficiently, as device status is remotely monitored.
DEXIS Connect Pro为100多名DEXIS技术支持人员提供客户设备性能洞察力，以便高效地交付问题解决方案，因为设备状态是远程监控的。
"DEXIS Connect Pro provides the kind of customer experience I've come to expect from DEXIS," says Amber Metro-Sanchez, dental hygienist at Omni Dental. "The knowledge that my sensor communicates with DEXIS support and that they're ready to help me if I ever need it gives me peace of mind. They've always been so responsive and helpful, DEXIS Connect Pro really demonstrates the kind of attention to customer care and continuous innovation I've grown accustomed to with DEXIS."
全口牙科的牙科卫生师Amber Metro-Sanchez表示：“DEXIS Connect Pro提供了我对DEXIS期望的客户体验。我的传感器与DEXIS支持部门的通信以及在我需要时他们随时准备帮助我的知识使我感到非常放心。他们一直非常响应和有帮助，DEXIS Connect Pro真正展示了我对DEXIS的持续关注和创新所熟悉的客户关怀。”
DEXIS devices compatible with DEXIS Connect Pro include ORTHOPANTHOMOGRAPH OP 3D LX, i-CAT FLX V-Series, DEXIS Ti2 Sensor, DEXIS IXS Sensor, and DEXIS Titanium Sensor. Learn more about DEXIS Connect Pro by contacting your local DEXIS sales representative.
与DEXIS Connect Pro兼容的DEXIS设备包括ORTHOPANTHOMOGRAPH OP 3D LX，i-CAt FLX V-Series，DEXIS Ti2 Sensor，DEXIS IXS Sensor和DEXIS Titanium Sensor。联系当地的DEXIS销售代表，了解有关DEXIS Connect Pro的更多信息。
About DEXIS
关于DEXIS
DEXIS is the global leader in dental imaging. We bring together the most trusted brands in 2D and 3D imaging, intraoral scanning solutions, and diagnostic software in one connected and AI-powered ecosystem. Our innovative and award-winning technologies use smart simplicity to increase productivity and enhance diagnostic confidence. For more information, please visit DEXIS.com.
DEXIS是牙科成像领域的全球领导者。我们将2D和3D成像，口腔扫描解决方案以及诊断软件中最值得信赖的品牌融合在一个联网和人工智能动力的生态系统中。我们的创新和屡获殊荣的技术采用智能简易性，提高生产力并增强诊断信心。有关更多信息，请访问DEXIS.com。
Contact Information:
联系方式：
Hayley Reed
Regional Marketing Director, DEXIS IOS
hayley.reed@envistaco.com
(714) 628-8533
海莉·里德
DEXIS IOS区域营销总监
hayley.reed@envistaco.com
（714）628-8533
SOURCE: DEXIS
来源：DEXIS