EHealth Earns Carrier Awards for Best-in-Class Quality and Customer Retention
EHealth Earns Carrier Awards for Best-in-Class Quality and Customer Retention
"We are extremely humbled to have received these awards and are proud of the tremendous partnerships we've built with our carrier partners over the years who share our commitment to providing the best possible service experience for Medicare beneficiaries," said AUSTIN, Texas, Sept. 4, 2024 /PRNewswire/ -- eHealth, Inc. (NASDAQ: EHTH) (eHealth.com), a leading private online health insurance marketplace, announced today that the company recently earned awards for best-in-class in overall quality and customer retention from four major health insurance carriers.
2024年9月4日，德克萨斯州奥斯汀 / 美通社 / - 易康公司 (NASDAQ: EHTH) (eHealth.com) ，一家领先的私人在线健康保险市场，宣布公司最近从四家主要健康保险承办商那里获得了综合质量和客户留存最佳奖。
The awards, which recognize eHealth's customer-centric approach to matching Medicare beneficiaries with plans that fit their needs and budget, comes just weeks ahead of this year's Medicare Annual Enrollment Period, which begins October 15, 2024.
这些奖项认可了易康以客户为中心的方法，帮助匹配适合他们需求和预算的医保受益人，并恰逢2024年医保年度注册期（2024年10月15日开始）前几周宣布。
eHealth earned the following awards:
易康获得了以下奖项：
- Humana: 2024 Overall Quality Award for the third time in a row. The award recognizes best-in-class quality and showcases eHealth's commitment to providing a high-quality experience for Medicare beneficiaries.
- United Healthcare: 2024 Top Medicare Advantage Retention Award for the second year in a row. The award recognizes best-in-class processes to support customer satisfaction.
- Cigna: 2024 Annual Election Period (AEP) National Call Center Retention Award, recognizing eHealth for customer satisfaction during the Medicare Annual Enrollment Period.
- Aetna: 2024 Highest Issued Medicare Advantage Policies, recognizing the overall quality of eHealth's onboarding processes for Medicare Advantage beneficiaries.
- 哈门那： 2024年综合质量奖，连续第三次。该奖项认可最佳质量，并展示易康致力于为医保受益人提供高质量体验。
- 美国联合健康：2024年度最佳医疗保健留存奖，连续第二年。该奖项认可支持客户满意度的最佳流程。
- 滋那：2024年年度选举期（AEP）全国呼叫中心留存奖，认可易康在医保年度注册期间的客户满意度。
- 艾特纳：2024年最高签发医保优势政策奖，认可易康对医保优势受益人的入职流程的整体质量。
"We are extremely humbled to have received these awards and are proud of the tremendous partnerships we've built with our carrier partners over the years who share our commitment to providing the best possible service experience for Medicare beneficiaries," said William Kinkead, eHealth's VP, Carrier Development.
易康的载体开发副总裁威廉·金基德表示：“我们非常荣幸获得了这些奖项，并为多年与我们的载体合作伙伴建立的巨大伙伴关系感到自豪，他们和我们一样致力于为医保受益人提供最佳服务体验。”
About eHealth (NASDAQ: EHTH)
关于eHealth（纳斯达克股票代码：EHTH）
We're Matchmakers. For over 25 years, eHealth has helped millions of Americans find the healthcare coverage that fits their needs at a price they can afford. As a leading independent licensed insurance agency and advisor, eHealth offers access to over 180 health insurers, including national and regional companies. For more information about eHealth, visit ehealth.com or follow us on LinkedIn, Facebook, Instagram, and X. Open positions can be found on our career page.
我们是媒人。在过去25年中，易康已帮助数百万美国人找到适合他们需求且价格合理的医疗保险。作为领先的独立持牌保险代理和顾问，易康提供超过180家健康保险公司的保险，包括国家和区域型公司。有关易康的更多信息，请访问ehealth.com，或在LinkedIn、Facebook、Instagram和X上关注我们。有关我们的职位空缺，请访问我们的招聘页面。
Media inquiries: [email protected]
媒体咨询：[email protected]
SOURCE eHealth, Inc.
来源：易康公司