Australia's Harvey Norman Served With Class Action Over Warranties
Australia's Harvey Norman Served With Class Action Over Warranties
"We consider that Harvey Norman consumers who paid for Product Care should be entitled to compensation," the law firm said. (Reuters) - Australia's biggest appliance retailer $Harvey Norman Holdings Ltd (HVN.AU)$ and one of its units have been served with a class action lawsuit on behalf of consumers who were allegedly sold bad warranties, law firm Echo Law said on Wednesday.
(路透社) - 澳洲最大的家电零售商 $Harvey Norman Holdings Ltd (HVN.AU)$ 及其子公司被律师事务所Echo Law诉讼代表消费者，声称他们被销售了糟糕的保修服务。
The class action is based on allegations that extended warranties sold by Harvey Norman offered "little or no value," because consumers were already guaranteed the same rights under the Australian Consumer Law for free.
这起集体诉讼是基于一项指控，即Harvey Norman销售的延长保修提供的"很少或根本没有价值"，因为消费者已经在澳洲消费者法下免费享有相同的权益。
The law firm's proceedings represent consumers who purchased an extended warranty between Sept. 17, 2018 and Sept. 17, 2024.
这家律师事务所的诉讼代表那些在2018年9月17日至2024年9月17日期间购买了延长保修的消费者。
"We consider that Harvey Norman consumers who paid for Product Care should be entitled to compensation," the law firm said.
律师事务所表示:"我们认为支付了产品保护费的Harvey Norman消费者应有权获得赔偿。"
Harvey Norman said in a statement that both the company and its unit have complied with "all relevant laws at all times and both intend to defend the proceedings vigorously."
Harvey Norman在一份声明中表示，公司及其子公司一直严格遵守"所有相关法律"并有意坚决捍卫诉讼。
Echo Law did not immediately respond to a Reuters request for comment on the number of consumers it is representing and the compensation it is seeking.
Echo Law未立即回应路透社关于其代表消费者数量和寻求的赔偿金额的评论请求。
