CIBC's mobile platform rated best consumer banking mobile experience for the 7th time in the past 8 years
TORONTO, Oct. 11, 2024 /CNW/ - CIBC has won the 2024 Mobile Banking Award by Surviscor Inc., a North American firm specializing in the analysis and ranking of Canadian digital customer experiences. CIBC ranks the highest among mobile banking apps offered by Canada's big banks.
"Being recognized as the highest ranked mobile banking app by Surviscor Inc. for the 7th time speaks to our team's commitment to our clients and their mobile banking experience," said Michael Clabby, Executive Vice-President, Head of Digital, Data and Strategy, CIBC. "We're committed to continuously finding ways to add value to our clients who choose mobile to help them stay on top of their everyday banking and stay connected to their financial goals."
The Surviscor Canadian Mobile Banking Experience Review audits 23 Canadian digital banking firms including Canada's big banks, leading credit unions, popular neo (branchless) banks, and other firms that identify as a bank or a co-operative movement, each offering a banking platform designed to be used on a phone. The digital platforms are evaluated over five experience categories (pre-login, user experience, account information, transactional and mobile resources), using over 300 individual usage criteria and based on over 2700 objective questions per firm.
About CIBC
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector and institutional clients. Across Personal and Business Banking, Commercial Banking and Wealth Management, and Capital Markets, CIBC offers a full range of advice, solutions and services through its leading digital banking network, and locations across Canada, in the United States and around the world. Ongoing news releases and more information about CIBC can be found at .
About Surviscor Inc.
Surviscor is a North American leader in the analysis and ranking of Canadian digital customer experiences provided by service firms. Surviscor's popular digital brokerage and banking reviews are powered by its proprietary scorCard methodology, identifying the BEST and WORST digital customer experiences. All studies and analyses serve as industry benchmarks for consumers and industry participants by identifying digital offerings considered to be leading-edge as compared to the industry standard. For further information visit,
SOURCE CIBC
加拿大帝国商业银行的移动平台已连续8年中的第7次被评为最佳消费银行移动体验
2024年10月11日,多伦多/CNW/ - 加拿大帝国商业银行获得由专注于分析和排名加拿大数字客户体验的北美公司Surviscor Inc. 颁发的2024年度移动银行奖。 CIBC在加拿大大型银行提供的移动银行应用中排名最高。
“连续第7次被Surviscor Inc.评为最高排名的移动银行应用,说明了我们团队对客户及其移动银行体验的承诺,” CIBC数字、数据和战略负责人Michael Clabby说。“我们致力于不断寻找方法为选择移动银行的客户增加价值,帮助他们掌握日常银行业务,实现金融目标。”
Surviscor加拿大移动银行体验审查涵盖23家加拿大数字银行公司,包括加拿大大型银行、领先的信用合作社、流行的小蚁银行以及其他自识为银行或合作运动的公司,每家公司提供设计用于手机的银行平台。 这些数字平台根据五个体验类别(预登录、用户体验、账户信息、交易和移动资源)进行评估,使用逾300个个别使用条件,每家公司基于逾2700个客观问题。
关于CIBC
CIBC是一家领先的北美金融机构,拥有1400万个人银行业务、商业、公共部门和机构客户。在个人银行业务、商业银行业务、财富管理和资本市场等领域,CIBC通过其领先的数字银行网络和加拿大、美国及全球各地的分支机构,提供全面的咨询、解决方案和服务。有关CIBC的持续新闻发布和更多信息,请访问CIBC的网站。
关于Surviscor公司
Surviscor是北美领先的公司,负责分析和排名加拿大服务公司提供的数字客户体验。 Surviscor的热门数字券商和银行评论由其专有的scorCard方法支持,该方法确定了最佳和最差的数字客户体验。 所有研究和分析都被视为消费者和行业参与者的行业标准,通过确定与行业标准相比被视为领先的数字产品来为他们提供行业基准。 更多信息请访问,
信息来源:加拿大帝国商业银行