1-800-FLOWERS.COM, Inc. (FLWS) Q1 2025 Earnings Call Transcript Summary
1-800-FLOWERS.COM, Inc. (FLWS) Q1 2025 Earnings Call Transcript Summary
The company experienced a gross profit The following is a summary of the 1-800-FLOWERS.COM, Inc. (FLWS) Q1 2025 Earnings Call Transcript:
以下是1-800-flowers.com公司（FLWS）2025财年第一季度业绩会议电话交易摘要：
Financial Performance:
金融业绩：
1-800-FLOWERS.COM reported a 10% decrease in consolidated Q1 revenue, aligning with expectations and mirroring previous quarter trends.
E-commerce revenue decreased by 8%, with a 6.5% decline in orders and a 1.5% decrease in Average Order Value (AOV).
The company experienced a gross profit margin increase to 38.1%, and successfully reduced operating expenses by $4.3 million excluding certain non-recurring items.
Adjusted EBITDA for the quarter was reported as a loss of $27.9 million.
1-800-flowers.com报告合并第一季度营业收入下降10%，符合预期，与上季度趋势相似。
电子商务营业收入下降8%，订单量下降6.5%，平均订单价值（AOV）下降1.5%。
公司毛利润率增至38.1%，成功将营业费用减少了430万美元，不包括某些非经常性项目。
调整后的本期息税折旧摊销前利润（EBITDA）报告为2790万美元的亏损。
Business Progress:
业务进展：
Continuing to leverage last mile delivery capabilities, expanding offerings particularly in same-day delivery for Cheryl's Cookies and 1-800 Baskets, while integrating Scharffen Berger Chocolates into Harry & David.
Announced a strategic partnership with Macy's, opening six exclusive Harry & David pop-up shops for the holiday season in select Macy's stores.
Developed a new AI-driven platform for customer care to enhance customer service efficiency and experience, alongside a logistics optimization effort through a new Order Management System at Harry & David.
继续利用最后一英里交付能力，在Cheryl's Cookies和1-800篮子等产品中扩大特别是当天交付的供应，同时将Scharffen Berger巧克力整合到Harry & David。
宣布与梅西百货达成战略合作，在部分梅西百货商店为假日季节开设了六家独家的Harry & David限定店。
开发了一款新的基于人工智能的客户关怀平台，以提高客户服务效率和体验，同时通过Harry & David的新订单管理系统进行物流优化努力。
Opportunities:
机会：
Plans deepening of Relationship Innovation initiatives during the holiday season viewed as essential by consumers, expected to drive better performance especially within Gourmet Foods & Gifts.
Expansion into new markets and broadening of product ranges tailored across various pricing tiers.
计划在假日季节深化消费者视为必不可少的关系创新举措，预计尤其会在美食和礼品领域推动更好的表现。
拓展到新市场，扩大跨不同定价层面的产品范围。
Risks:
风险：
Potential impacts of broader economic factors such as persistent inflation affecting consumer discretionary spending.
如持续通货膨胀等更广泛经济因素可能影响到消费者的自由开支。
Tips: This article is generated by AI. The accuracy of the content can not be fully guaranteed. For more comprehensive details, please refer to the IR website. The article is only for investors' reference without any guidance or recommendation suggestions.
提示：本文由AI生成。文章内容的准确性无法完全保证。有关更全面的详细信息，请参阅IR网站。本文只是为投资者提供参考，没有任何指导或推荐建议。
