EClerx Recognized for Robotic Process Automation (RPA)
EClerx Recognized for Robotic Process Automation (RPA)
"It is an honor to be recognized by Everest Group as a Major Contender in the 2024 PEAK Matrix for RPA Products," said Ranked as Major Contender in Everest Group PEAK Matrix 2024 for RPA Products
在Everest Group 2024年RPA产品PEAk Matrix中被评为主要竞争者
NEW YORK, Nov. 19, 2024 /PRNewswire/ -- eClerx Services Ltd (ECLERX.NS) has been named a Major Contender in the Robotic Process Automation (RPA) Products PEAK Matrix Assessment 2024 by Everest Group. This prestigious evaluation places eClerx among the top service providers in the industry.
纽约，2024年11月19日，eClerx Services Ltd (ECLERX.NS)被Everest Group评定为Robotic Process Automation (RPA)产品PEAk Matrix Assessment 2024的主要竞争者。这一享有盛誉的评估将eClerx列为行业顶级服务提供商之一。
eClerx's positioning as a Major Contender underscores its outstanding performance, expertise and innovations in the sector. Everest Group's PEAK Matrix is a comprehensive framework that evaluates service providers across two main dimensions: market impact and vision and capability. The evaluation covers factors such as market adoption, portfolio mix, value delivered to clients, as well as the flexibility and ease of deployment and integration of robotic solutions.
eClerx作为主要竞争者的定位突显了其在该领域的出色表现、专业知识和创新。Everest Group的PEAk Matrix是一个全面评估服务提供商的框架，涵盖两个主要维度：市场影响力以及愿景和能力。评估涵盖市场采用率、投资组合结构、为客户提供的价值，以及机器人解决方案的灵活性和部署集成的便利性。
"It is an honor to be recognized by Everest Group as a Major Contender in the 2024 PEAK Matrix for RPA Products," said Sanjay Kukreja, Global Head of Technology at eClerx. "This recognition is a testament to our commitment to providing our clients with innovative automation solutions that drive efficiency and deliver measurable outcomes. Our RPA offerings continue to evolve as we focus on improving scalability, integration, and value for our clients globally."
eClerx的全球科技主管Sanjay Kukreja表示：“能够在2024年RPA产品PEAk Matrix中被Everest Group认可为主要竞争者是一项荣誉。” “这一认可证明了我们致力于为客户提供创新自动化解决方案、提高效率并实现可衡量成果的承诺。我们的RPA产品不断升级，专注于提升可伸缩性、集成性和为客户全球范围内的价值。”
Roboworx, eClerx's leading RPA product, is making a strategic pivot towards Agentic Automation, marking a new chapter in advanced automation. Unlike traditional automation, which follows pre-set rules, agentic automation can adapt and learn from new data, making it more flexible and responsive in constantly changing situations. While Roboworx has already proven its expertise in automating repetitive, high-volume tasks, this shift allows it to take on more complex, dynamic processes.
eClerx旗下领先的RPA产品Roboworx正在战略性转向代理自动化，标志着高级自动化的新篇章。与遵循预设规则的传统自动化不同，代理自动化可以从新数据中适应并学习，使其在不断变化的情况下更加灵活和响应。虽然Roboworx已经证明其在自动化重复高量任务方面的专长，但这一转变使其能够处理更复杂、动态的过程。
"By integrating AI-driven decision-making and learning capabilities, the enhanced Roboworx can now manage unstructured data, make real-time intelligent decisions, and adapt to changing environments," said Kukreja. "This evolution provides businesses with a powerful solution that delivers unmatched scalability, flexibility, and efficiency, redefining the future of business process automation."
Kukreja表示：“通过整合基于AI的决策制定和学习能力，增强版Roboworx现在能够管理非结构化数据、做出实时智能决策并适应不断变化的环境。” “这一进化为企业提供了强大的解决方案，提供了无与伦比的可伸缩性、灵活性和效率，重新定义了业务流程自动化的未来。”
eClerx's focus on enhancing the client experience has led to significant growth in its automation solutions portfolio, with clients in a diverse range of industries including financial services, hi-tech, retail, manufacturing and telecommunications. Its clients have enhanced core functions, improved customer experiences, and significantly reduced costs.
eClerx专注于提升客户体验，这导致其自动化解决方案组合实现了显著增长，客户群涵盖金融服务、高科技、零售、制造业和电信等各行各业。其客户已加强核心功能，改善客户体验，并大幅降低成本。
One major telecommunication client achieved 44% improvement in productivity for a work order accuracy audit for their customer operations, leading to 99% quality compliance for the audit function. Another global financial services client achieved a 47% reduction in delayed payments and defaults with a 38% reduction in operational cost for collections for a customer rating model.
一位主要电信客户在对其客户运营进行工作订单准确性审计中实现了44%的生产力改善，从而使审计功能达到99%的质量合规性。另一家全球金融服务客户通过客户评级模型，实现了逾38%的操作成本降低，减少延迟支付和违约约44%，对催收业务的操作成本实行了47%的降低。
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About eClerx
eClerx provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 18,200+ people across Australia, Canada, France, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, the UK, and the USA.
关于eClerx
eClerx提供业务流程管理、自动化和分析服务给多家财富2000强企业，包括一些全球领先的金融服务、通信、零售、时尚、媒体和娱乐、制造业、旅游休闲和科技公司。eClerx成立于2000年，今天在印度的孟买和国家证券交易所上市交易。该公司在澳大利亚、加拿大、法国、德国、印度、意大利、荷兰、菲律宾、新加坡、泰国、英国和美国拥有18,200多名员工。
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About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at
关于Everest Group
Everest Group是一家领先的全球研究公司，帮助商业领袖做出自信的决策。Everest Group的PEAk Matrix评估提供了企业需要做出关键选择决策的分析和见解，涉及全球服务提供商、地点以及各个市场领域内的产品和解决方案。同样，这些服务、产品和解决方案的提供商也会查看PEAk Matrix，以评估和校准其产品与行业或市场中其他产品的优劣。欲了解更多详细内容，请参阅。
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