BMO Ranks First in J.D. Power 2024 Canada Wealth Management Digital Experience Study
BMO Ranks First in J.D. Power 2024 Canada Wealth Management Digital Experience Study
TORONTO, Nov. 26, 2024 /CNW/ - BMO today announced it has received the highest score for wealth management digital experience among full-service investors in the J.D. Power 2024 Canada Wealth Management Digital Experience Study.
多伦多,2024年11月26日 /CNW/-BMO今天宣布,在J.D. Power 2024年加拿大财富管理数字体验研究中,其财富管理数字体验在全方位服务投资者中获得了最高分。
The study evaluates customer satisfaction among full-service investors with their wealth management digital experience, inclusive of both apps and websites, based on four factors:
该研究基于四个因素,评估了提供全方位服务的投资者的客户满意度,包括应用程序和网站:
- Visual appeal
- Navigation
- Speed
- Information/content
- 视觉吸引力
- 导航
- 速度
- 信息/内容
"We are incredibly proud of our colleagues for their dedication to improving and modernizing our Private Wealth platform over the last two years. This recognition reflects BMO Private Wealth's significantly enhanced digital capabilities, including on-demand performance reporting and market leading equity research and our commitment to meeting our clients where they are in their wealth management journey," said Kevin Barnes, North American Head, BMO Private Wealth. "Across BMO Wealth Management, we are putting our clients at the centre of all we do. Leading with a digital-first mindset, we will continue to improve the ease and simplicity of our platform to meet our clients' evolving needs, help them make real financial progress and enjoy the opportunities that come with achieving their goals."
“我们为我们的同事在过去两年中致力于改善和现代化我们的私人财富平台感到非常自豪。这一认可反映了BMO Private Wealth显著增强的数字能力,包括按需业绩报告和市场领先的股票研究,以及我们致力于满足客户在财富管理旅程中的处境的承诺。” BMO私人财富管理北美负责人凯文·巴恩斯表示。“在BMO财富管理中,我们将客户置于我们所做的一切的中心。我们将以数字优先的思维引领,继续改善平台的易用性和简单性,以满足客户不断变化的需求,帮助他们取得真正的财务进步,并享受实现目标所带来的机会。”
For more information about BMO Private Wealth, please visit: .
有关BMO私人财富的更多信息, 请访问:.
The 2024 Canada Wealth Management Digital Experience Study evaluates customer satisfaction with the wealth management digital experience, inclusive of both apps and websites. This year's study is based on responses from 4,860 full-service and self-directed investors and was fielded from June through August 2024.
2024 年加拿大财富管理数字体验研究评估客户对财富管理数字体验(包括应用程序和网站)的满意度。今年的研究基于4,860名提供全方位服务和自管投资者的回应,于2024年6月至8月进行。
About BMO Financial Group
BMO Financial Group is the eighth largest bank in North America by assets, with total assets of $1.4 trillion as of July 31, 2024. Serving customers for 200 years and counting, BMO is a diverse team of highly engaged employees providing a broad range of personal and commercial banking, wealth management, global markets and investment banking products and services to 13 million customers across Canada, the United States, and in select markets globally. Driven by a single purpose, to Boldly Grow the Good in business and life, BMO is committed to driving positive change in the world, and making progress for a thriving economy, sustainable future, and inclusive society.
关于 BMO 金融集团
按资产计算,BMO金融集团是北美第八大银行,截至2024年7月31日,总资产为1.4万亿美元。BMO是一支由高度敬业的员工组成的多元化团队,为加拿大、美国和全球特定市场的1300万名客户提供广泛的个人和商业银行、财富管理、全球市场和投资银行产品和服务,为客户提供200年乃至更多的服务。在单一目标的推动下,BMO致力于推动世界的积极变革,为繁荣的经济、可持续的未来和包容的社会取得进展,在商业和生活中大胆地成长。
J.D. Power Award Disclaimer
BMO received the highest score in the Full-Service Investors segment of the J.D. Power 2024 Canada Wealth Management Digital Experience Study, which measures client satisfaction with wealth management websites and mobile apps among those who invest through a dedicated advisor. For more information, visit jdpower.com/awards for more details.
JD. Power Award 免责声明
BMO在J.D. Power 2024年加拿大财富管理数字体验研究的全方位投资者领域中获得最高分,该研究衡量了通过专职顾问进行投资的客户对财富管理网站和移动应用程序的满意度。欲了解更多信息,请访问 jdpower.com/awards 了解更多详情。
SOURCE BMO Financial Group
来源 BMO 金融集团