Net2phone Named a Leader in Latin American CCaaS by Frost & Sullivan
Net2phone Named a Leader in Latin American CCaaS by Frost & Sullivan
"uContact is a relative newcomer to the Latin American CCaaS market, so we are particularly pleased to be recognized by Frost Radar Evaluation Focused on Innovation and Growth as Defining Metrics
Frost 雷达评估关注创新和增长作为定义指标
NEWARK, N.J., Nov. 27, 2024 (GLOBE NEWSWIRE) -- net2phone, a leading provider of intelligent communications services for business, today announced that its uContact Contact Center as a Service (CCaaS) solution has been identified as a growth and innovation leader by Frost & Sullivan, the business technology consulting firm, achieving the top quadrant of the Frost Radar: Cloud Contact Centers in Latin America, 2024 report.
新泽西州纽瓦克，2024年11月27日（环球新闻）-- net2phone是一家领先的商业智能通信服务提供商，今天宣布其uContact联络中心即服务（CCaaS）解决方案被Frost & Sullivan这家商业技术咨询公司评为增长和创新的领导者，在2024年拉丁美洲云联络中心雷达报告中达到了顶级象限。
The Frost Radar report noted, "Through constant innovation and remarkable market growth of its uContact platform, net2phone has positioned itself as a leader in the Latin American CCaaS realm, offering businesses an omnichannel and AI-enabled contact center platform."
Frost 雷达报告指出："通过对其uContact平台的不断创新和显著市场增长，net2phone已在拉丁美洲CCaaS领域确立了领导地位，为企业提供一个全渠道和人工智能驱动的联络中心平台。"
"uContact is a relative newcomer to the Latin American CCaaS market, so we are particularly pleased to be recognized by Frost & Sullivan as an innovation and growth leader," said Daniel Londynski, CEO of net2phone in Latin America. "We will be integrating exciting new AI-powered functionalities in the coming months to significantly enhance the customer experience, while driving efficiencies for our enterprise clients with enhanced analytics and AI-derived insights."
"uContact在拉丁美洲CCaaS市场相对较新，因此我们特别高兴被Frost & Sullivan认定为创新和增长的领导者，" net2phone拉丁美洲首席执行官Daniel Londynski表示。"我们将在未来几个月内整合令人兴奋的新人工智能功能，显著提升客户体验，同时通过增强的分析和人工智能派生的洞察力为我们的企业客户带来效率。"
Frost Radar is a proprietary analytical tool to evaluate companies across two key indices: their focus on continuous innovation and their ability to translate their innovations into consistent growth. Frost Radar recognizes industry leaders and provides insights into their innovative offerings, competitive advantages, projected growth rates, and business outlook.
Frost 雷达是一个专有分析工具，用于评估公司在两个关键指标上的表现：对持续创新的关注和将创新转化为持续增长的能力。Frost 雷达识别行业领袖，并提供有关他们的创新产品、竞争优势、预计增长率和业务前景的见解。
Jonah Fink, President of net2phone added, "net2phone's deeply localized uContact offerings and extensive sales and support network across every key market in Latin America provide our clients with exceptional value and position uContact to outperform."
net2phone的总裁Jonah Fink补充道："net2phone深度本地化的uContact产品和遍布拉丁美洲每个关键市场的广泛销售和 压力位网络为我们的客户提供了卓越的价值，并使uContact有能力超越竞争对手。"
About net2phone:
关于net2phone：
net2phone's innovative cloud-based, unified communications as a service, contact center as a service and SIP trunking solutions help businesses around the globe succeed through smarter conversations with enhanced intelligence and insights. net2phone is a subsidiary of IDT Corporation (NYSE: IDT). To learn more, please visit net2phone.com or connect on LinkedIn.
net2phone创新的基于云的统一通信服务、呼叫中心服务和SIP接入方案通过更智能的对话、增强的智能和洞察帮助全球各地的企业取得成功。net2phone是IDt Corporation (纽交所: IDT)的子公司。要了解更多信息，请访问net2phone.com或在LinkedIn上连接。
net2phone Media Contact:
Denise D'Arienzo
VP of Marketing & Sales Operations
Email: denise.darienzo@net2phone.com
net2phone媒体联系方式：
丹尼斯·达里恩佐
市场营销和销售运营副总裁
电子邮件：denise.darienzo@net2phone.com
