OCBC Urges Customers Affected By Flood To Reach Out
OCBC Urges Customers Affected By Flood To Reach Out
OCBC Bank (Malaysia) Berhad is urging its customers affected by the floods to get in touch with the if they need to discuss relief or restructuring measures in relation to their existing loans or financing schemes.
华侨银行（马来西亚）有限公司敦促受洪水影响的客户在需要讨论与现有贷款或融资计划有关的救济或重组措施时与他们取得联系。
The Bank said the requests will be prioritised and attended to on a case-by-case basis with a view to determining what works best for the customer. OCBC Bank (Malaysia) Berhad Chief Executive Officer Mr Tan Chor Sen said OCBC Malaysia is committed to supporting any customer who is adversely affected by the floods and is calling on them to remain positive during these challenging times.
He added that the Bank has an on-going Flood Relief Assistance (FRA)programme for customers affected by floods. The programme provides options for affected customers to manage their repayments to ease their constraints during their time of need.
该银行表示，将根据具体情况对这些请求进行优先排序和处理，以确定哪种请求最适合客户。华侨银行（马来西亚）有限公司首席执行官陈楚森表示，马来西亚华侨银行致力于为任何受到洪水不利影响的客户提供支持，并呼吁他们在这个充满挑战的时期保持乐观。
他补充说，该银行正在为受洪水影响的客户提供洪水救济援助（FRA）计划。该计划为受影响的客户提供了管理还款的选项，以缓解他们在需要时受到的限制。
