share_log

Ribbon Supercharges Diabolocom's AI-Powered Cloud Contact Center Software With High Density, Low Power Data Center Interconnect

Ribbon Supercharges Diabolocom's AI-Powered Cloud Contact Center Software With High Density, Low Power Data Center Interconnect

Ribbon为Diabolocom的人工智能驱动的云联系中心软件提供高密度、低功耗的IDC概念互联。
PR Newswire ·  2024/12/11 21:00

Facilitates high-speed, scalable, and cost-effective data transfer

促进高速、可扩展和具有成本效益的数据传输

PLANO, Texas, Dec. 11, 2024 /PRNewswire/ -- Ribbon Communications Inc. (Nasdaq: RBBN), which helps many of the world's largest service providers, enterprises and critical infrastructure operators modernize and protect their networks with its state-of-the-art real time communications technology and IP optical networking solutions, announced that Diabolocom has selected Ribbon's high density Data Center Interconnect (DCI) solution. The solution enables Diabolocom to seamlessly and efficiently connect its global customers with its Cloud Contact Center Software and proprietary Voice AI solutions.

美国德克萨斯州普莱诺,2024年12月11日 /PRNewswire/ -- Ribbon Communications Inc. (纳斯达克: RBBN),该公司帮助许多全球最大的服务提供商、企业和关键基础设施运营商通过其先进的实时通信技术和IP光网络解决方案来现代化和保护他们的网络,宣布 Diabolocom 已选择Ribbon的高密度 数据中心互联 (DCI) 解决方案。该解决方案使Diabolocom能够无缝高效地将其全球客户与其云联系中心软件及专有的语音人工智能解决方案连接起来。

"Ribbon provides us with a cutting edge solution, coupled with a flexible, customer-first approach," said Frederic Durand, CEO & Founder, Diabolocom. "Their highly scalable solution enables the efficient transfer of major datasets seamlessly and economically, supporting our mission to help businesses foster customer loyalty and drive growth."

"Ribbon为我们提供了前沿解决方案,并采取灵活的以客户为中心的方法," Diabolocom的首席执行官及创始人Frederic Durand说。"他们高度可扩展的解决方案能够高效无缝地进行大型数据集的传输,同时具有经济性,支持我们的使命,帮助企业培养客户忠诚度并推动增长。"

Ribbon's DCI solution utilizes its Apollo 9408 compact modular platform to deliver the industry's highest density and lowest power consumption optical transport DCI. With up to 25.6T capacity in a 2RU platform consuming less than 0.07W/G, it ensures the smooth, reliable transfer of critical data with low latency and high throughput. Ribbon's solution also provides unique investment protection, allowing customers to upgrade from 400G to 800G on a single sled using industry-standard pluggables. Additionally, the Apollo 9408 supports advanced operations with gNMI streaming telemetry and OpenConfig data models.

Ribbon的DCI解决方案利用其 Apollo 9408 紧凑的模块化平台提供了行业内最高密度和最低功耗的光传输DCI。在一个2RU平台上具备高达25.6万亿的容量,功耗低于0.07W/G,确保关键数据的平稳、可靠传输,具有低延迟和高送转。Ribbon的解决方案还提供独特的投资保护,允许客户在单个机板上使用行业标准的插拔式组件进行从400G到800G的升级。此外,Apollo 9408还支持使用gNMI流式遥测和OpenConfig数据模型进行高级操作。

"We're proud to partner with Diabolocom in revolutionizing cloud contact center and voice AI solutions, said Christian Erbe, Ribbon's Head of EMEA Sales. "This collaboration highlights our commitment to innovation and to delivering unparalleled performance and reliability as they push the industry forward."

"我们很自豪能与Diabolocom合作,革新云呼叫中心和语音人工智能解决方案," Ribbon欧洲、中东、非洲销售负责人Christian Erbe说。"这次合作强调了我们对创新的承诺,以及在推动行业发展的过程中提供无与伦比的性能和可靠性。"

About Diabolocom
For over 20 years, Diabolocom has been helping businesses build customer loyalty and driving revenue. Diabolocom's cloud-based Contact Center as a Service (CCaaS) solution, driven by cutting edge proprietary generative AI, provides exactly what today's customer service and sales teams need—smart automation, empowered agents, and seamless customer experiences. With 8 offices across Europe, the USA, Brazil, and Dubai, Diabolocom is the trusted partner of top brands like Carrefour, Culligan, and Nikon.

关于Diabolocom
Diabolocom已有超过20年的历史,帮助企业建立客户忠诚度并推动营业收入。Diabolocom的基于云的联络中心即服务(CCaaS)解决方案,利用尖端的专有生成型人工智能,提供当今客服和销售团队所需的——智能自动化、赋能的员工,以及无缝的客户体验。Diabolocom在欧洲、美国、巴西和迪拜有8个办事处,是Carrefour、Culligan和Nikon等顶级品牌的可信合作伙伴。

About Ribbon
Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G. We maintain a keen focus on our commitments to Environmental, Social and Governance (ESG) matters, offering an annual Sustainability Report to our stakeholders. To learn more about Ribbon, please visit rbbn.com.

关于Ribbon
Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G. We maintain a keen focus on our commitments to Environmental, Social and Governance (ESG) matters, offering an annual Sustainability Report to our stakeholders. To learn more about Ribbon, please visit rbbn.com.

Important Information Regarding Forward-Looking Statements
The information in this release contains forward-looking statements regarding future events that involve risks and uncertainties. All statements other than statements of historical facts contained in this release, including those regarding the expected benefits from use of Ribbon Communication's products, are forward-looking statements. The actual results of Ribbon Communications may differ materially from those contemplated by the forward-looking statements. For further information regarding risks and uncertainties associated with Ribbon Communications' business, please refer to the "Risk Factors" section of Ribbon Communications' most recent annual or quarterly report filed with the SEC. Any forward-looking statements represent Ribbon Communications' views only as of the date on which such statement is made and should not be relied upon as representing Ribbon Communications' views as of any subsequent date. While Ribbon Communications may elect to update forward-looking statements at some point, Ribbon Communications specifically disclaims any obligation to do so.

Important Information Regarding Forward-Looking Statements
The information in this release contains forward-looking statements regarding future events that involve risks and uncertainties. All statements other than statements of historical facts contained in this release, including those regarding the expected benefits from use of Ribbon Communication's products, are forward-looking statements. The actual results of Ribbon Communications may differ materially from those contemplated by the forward-looking statements. For further information regarding risks and uncertainties associated with Ribbon Communications' business, please refer to the "Risk Factors" section of Ribbon Communications' most recent annual or quarterly report filed with the SEC. Any forward-looking statements represent Ribbon Communications' views only as of the date on which such statement is made and should not be relied upon as representing Ribbon Communications' views as of any subsequent date. While Ribbon Communications may elect to update forward-looking statements at some point, Ribbon Communications specifically disclaims any obligation to do so.

Investor Contact
+1 (978) 614-8050
[email protected]

投资者联系
+1 (978) 614-8050
[email protected]

Media Contact
Catherine Berthier
+1 (646) 741-1974
[email protected]

媒体联系
凯瑟琳·贝尔蒂埃
+1 (646) 741-1974
[email protected]

SOURCE Ribbon Communications Inc.

来源:Ribbon Communications Inc.

WANT YOUR COMPANY'S NEWS FEATURED ON PRNEWSWIRE.COM?

想让贵公司的资讯在PRNEWSWIRE.COM上特色展示吗?

440k+
440k+

Newsrooms &
新闻编辑室和

Influencers
意见领袖
9k+
9k+

Digital Media
数字媒体

Outlets
Outlets
270k+
270k+

Journalists
记者

Opted In
已选择加入
GET STARTED
开始
声明:本内容仅用作提供资讯及教育之目的,不构成对任何特定投资或投资策略的推荐或认可。 更多信息
    抢沙发