Planhat Is Named a Customer Success Leader by IDC
Planhat Is Named a Customer Success Leader by IDC
And yet – unlike other vendors – this flexibility does not come at the cost of slow time to value or difficulty to adopt. IDC highlights Planhat's integrability:STOCKHOLM, Dec. 17, 2024 /PRNewswire/ -- Planhat has been named as a Leader in the IDC MarketScape Worldwide Customer Success Applications Vendor Assessment across both current capabilities and market-readiness of future strategies.* This accolade comes on the heels of Planhat's recognition as a Leader in Gartner's Magic Quadrant for Customer Success Management Platforms.
瑞典斯德哥尔摩，2024年12月17日 /美通社/ -- Planhat被评选为IDC全球客户成功应用供应商评估中的领导者，涵盖了当前能力和未来战略的市场准备情况。* 此次荣誉是在Planhat被加特纳评选为客户成功管理平台魔力象限领导者之后获得的。
Planhat has always been the customer platform built to serve your entire organization. IDC reports:
Planhat始终是一个旨在为您整个组织服务的客户平台。IDC报告：
"Innovative product design leads to significant flexibility in the implementation and how it can capture customer data and present it to users. The company's licensing model was designed to strategically support growth across an entire organization."
"创新产品设计带来了显著的灵活性，使其在实施过程中能够灵活捕捉客户数据并将其呈现给用户。公司的许可模型旨在战略性地支持整个组织的增长。"
And yet – unlike other vendors – this flexibility does not come at the cost of slow time to value or difficulty to adopt. IDC highlights Planhat's integrability:
然而——与其他供应商不同——这种灵活性并不以缓慢的价值实现或难以采用为代价。IDC强调Planhat的可集成性：
"From its inception, Planhat was designed to integrate easily with any data source and focus on ensuring the quality of that data leading to more accurate insights and results."
"自成立以来，Planhat被设计为能够轻松与任何数据源集成，并专注于确保数据质量，从而获得更准确的洞察和结果。"
For this reason, Planhat continues to lead both in the completeness of its vision of unlocking company-wide customer success, and its capacity to execute at every level – be it through innovative licensing; ease and depth of integration; flexibility of implementation; or intuitiveness of interface – to support strategic growth across an entire organization. Planhat's CEO, Kaveh Rostampor, says:
因此，Planhat在解锁全公司客户成功的愿景完整性以及在所有层面上的执行能力方面继续领先——无论是通过创新的许可、易用性和集成深度、实施的灵活性，还是界面的直观性——以支持整个组织的战略增长。Planhat的CEO Kaveh Rostampor表示：
"Planhat represents a decade of investment in flexible, intuitive technologies designed to unify customer data and the teams relying on it. As AI reimagines what's possible with data, we're seeing accelerating adoption of customer-centric data models like Planhat – which empower users not just to extract meaningful insight, but convert it into action."
"Planhat代表了十年来在灵活、直观的技术上的投资，旨在统一客户数据和依赖于这些数据的团队。随着人工智能重新构想数据的可能性，我们看到客户中心数据模型（如Planhat）的采用正在加速——这些模型不仅使用户能够提取有意义的洞察，还能将其转化为行动。"
Download the report here.
在此下载报告。
About IDC MarketScape
关于IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
IDC市场格局供应商评估模型旨在提供对特定市场中技术和服务供应商竞争力的概述。研究方法利用基于定性和定量标准的严格评分方法，从而形成每个供应商在特定市场中的单一图形展示。IDC市场格局提供了一个清晰的框架，使得IT和电信供应商的产品和服务、能力和战略，以及当前和未来的市场成功因素能够进行有意义的比较。该框架还为技术买家提供了对当前和潜在供应商的优势和劣势的360度评估。
*Source: IDC, "IDC MarketScape: Worldwide Customer Success Applications 2024 Vendor Assessment" doc #US51812024, December 2024.
*来源：IDC，“IDC市场场景：全球客户成功应用2024供应商评估”文档#US51812024，2024年12月。
Contact: Ambera Cruz, [email protected]
联系方式：Ambera Cruz，[email protected]
SOURCE Planhat
来源Planhat
