Intermedia Cloud Communications Introduces Intermedia Unite AI Assistant to Spark Smarter, More Efficient Business Productivity
Intermedia Cloud Communications Introduces Intermedia Unite AI Assistant to Spark Smarter, More Efficient Business Productivity
Latest addition to Intermedia Unite – the all-in-one communications and collaboration hub – harnesses generative AI to help employees write content, summarize information, and perform other daily tasks all with a focus on privacy and security
Intermedia Unite(多合一通信和協作中心)的最新成員利用生成式人工智能來幫助員工編寫內容、彙總信息並執行其他日常任務,所有這些都側重於隱私和安全
SUNNYVALE, Calif., Dec. 5, 2023 /PRNewswire/ -- Intermedia Cloud Communications, a leading provider of intelligent cloud communications and collaboration solutions to businesses and the partners that serve them, today announced the launch of Intermedia Unite AI Assistant, a business productivity tool using generative AI to help employees access information more easily and automate repetitive or time-consuming tasks. By building AI Assistant directly within the chat interface of its Unite mobile and desktop applications, Intermedia is leveraging the power of AI to help organizations of all sizes improve employee collaboration, efficiency, productivity, and customer care.
加利福尼亞州森尼維爾,2023 年 12 月 5 日 /PRNewswire/ — 爲企業及其服務的合作伙伴提供智能雲通信和協作解決方案的領先提供商 Intermedia Cloud Communications 今天宣佈推出 Intermedia Unite AI Assistant,一種使用生成式 AI 的業務生產力工具,可幫助員工更輕鬆地訪問信息並自動執行重複或耗時的任務。通過直接在其 Unite 移動和桌面應用程序的聊天界面中構建 AI Assistant,Intermedia 正在利用人工智能的力量來幫助各種規模的組織改善員工協作、效率、生產力和客戶服務。
Recognizing the growing demand for secure and accessible AI solutions, Intermedia created Unite AI Assistant so users can complete tasks, such as writing content, summarizing information, performing calculations, write and review code, and much more, faster than ever and with high-quality results. Because Unite AI Assistant sits within Intermedia Unite, users access it right from the same app they are using to make calls, have video meetings, share files, and chat, instead of leaving for public, and less private, generative AI sites.
認識到對安全且可訪問的人工智能解決方案的需求不斷增長,Intermedia創建了Unite AI AI AI Assistant,使用戶可以比以往更快地完成任務,例如編寫內容、彙總信息、執行計算、編寫和審查代碼等,並獲得高質量的結果。由於 Unite AI AI Assistant 位於 Intermedia Unite 中,因此用戶可以直接從用於撥打電話、舉行視頻會議、共享文件和聊天的同一個應用程序中訪問它,而不是前往公共的、不那麼私密的生成式 AI 站點。
Unlike other AI services that store user interactions to train their own solutions for use by others, Unite AI Assistant operates on a privacy-first principle. Unite AI Assistant is built on leading third-party generative AI technology, but it is intentionally designed and configured so information is not stored within the broader generative AI engine, helping to ensure that user data remains confidential within the business that is using it. Further, as information is securely stored for each business using it, organizations that utilize the multi-channel communications storage and retrieval tool - Intermedia Archiving - can quickly access Unite AI Assistant communications by its employee base.
與其他存儲用戶交互以訓練自己的解決方案供他人使用的人工智能服務不同,Unite AI AI Assistant遵循隱私至上的原則。Unite AI AI Assistant 建立在領先的第三方生成人工智能技術之上,但它是經過精心設計和配置的,因此信息不會存儲在更廣泛的生成式人工智能引擎中,這有助於確保用戶數據在使用它的企業內部保持機密性。此外,由於使用信息的每家企業的信息都是安全存儲的,因此使用多渠道通信存儲和檢索工具(Intermedia Archivings)的組織可以快速訪問其員工群的Unite AI AI Assistant通信。
Intermedia developed Unite AI Assistant as part of its Intermedia SPARK AI Technology suite of services. SPARK AI is foundational, AI-powered technology that is intelligently and responsibly built throughout Intermedia's communications, collaboration, and contact center platform to help businesses achieve their full potential.
作爲Intermedia SPARK AI Technology服務套件的一部分,Intermedia開發了Unite AISPARK AI是基於人工智能的基礎技術,它以智能和負責任的方式構建於Intermedia的通信、協作和聯絡中心平台中,旨在幫助企業充分發揮潛力。
"With the introduction of Intermedia Unite AI Assistant, we're taking a significant step forward in making AI accessible, secure, and an indispensable part of the workplace," said Mark Sher, SVP of Product Marketing, Intermedia. "Whether it's helping to draft emails, memos, or other content, summarizing data, or assisting with research, Unite AI Assistant is yet another example of Intermedia designing and delivering technology that helps businesses of all sizes gain greater efficiency and productivity."
他說:“隨着Intermedia Unite人工智能助手的推出,我們在使人工智能成爲工作場所不可或缺的一部分方面向前邁出了重要一步。” Mark Sher,Intermedia 產品營銷高級副總裁。“無論是幫助起草電子郵件、備忘錄或其他內容,彙總數據,還是協助研究,Unite AI AI AI Assistant都是Intermedia設計和交付技術的又一個例子,它可以幫助各種規模的企業提高效率和生產力。”
Administrators on Intermedia customer accounts can enable the Intermedia Unite AI Assistant with just one click. This streamlined process eliminates the hassle of individual installations and configurations, saving both time and resources. The ease of implementation helps ensure that businesses can quickly harness the potential of AI-driven productivity.
Intermedia 客戶賬戶的管理員只需點擊一下即可啓用 Intermedia Unite AI Assistant。這種簡化的流程消除了單獨安裝和配置的麻煩,節省了時間和資源。易於實施有助於確保企業能夠快速利用人工智能驅動的生產力的潛力。
"Intermedia's launch of Unite AI Assistant underscores a growing trend in the industry towards integrating AI-powered tools into everyday business operations," said Zeus Kerravala, Founder and Principal Analyst, ZK Research. "The combination of privacy-first design and user-friendly accessibility further positions Intermedia as a frontrunner in making communications solutions both secure and convenient. By addressing the increasing demand for AI-driven productivity enhancements, Intermedia is providing a valuable resource for businesses seeking a competitive edge and a more efficient work environment. It also offers channel partners another differentiated offering to help stand out in the market."
他說:“Intermedia推出Unite AI AI Assistant凸顯了該行業將人工智能驅動的工具整合到日常業務運營中的日益增長的趨勢。” Zeus Kerravala,ZK Research 創始人兼首席分析師。“隱私優先的設計和用戶友好的可訪問性相結合,進一步將Intermedia定位爲使通信解決方案既安全又便捷的領跑者。通過滿足對人工智能驅動的生產力不斷增長的需求,Intermedia爲尋求競爭優勢和更高效工作環境的企業提供了寶貴的資源。它還爲渠道合作伙伴提供了另一項差異化產品,幫助他們在市場上脫穎而出。”
To learn more about Intermedia Unite AI Assistant, please visit
要了解有關 Intermedia Unite 人工智能助手的更多信息,請訪問
About Intermedia
Intermedia is a cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, and one intuitive point of administrative control, and having been certified by J.D. Power for excellence in technical support seven times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.
關於 Intermedia
Intermedia是一家雲通信公司,通過語音、視頻會議、聊天、短信、聯絡中心、企業電子郵件和生產力、文件共享和備份、安全、存檔等,隨時隨地幫助超過13.5萬家企業更好地進行連接。我們通過無縫集成的智能通信和協作解決方案組合,包括我們的旗艦產品Intermedia Unite,努力消除對多家通信服務提供商的需求,全部通過一個高度可靠和安全的平台交付。Intermedia擁有按月合同選項、每月賬單和一個直觀的管理控制點,並七次獲得J.D. Power卓越技術支持認證,致力於通過簡單、無憂的體驗爲各種規模的企業提供企業級產品。
As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.
作爲一家以合作伙伴爲先的公司,Intermedia通過提供一整套計劃、資源和支持,爲7,500多家渠道合作伙伴提供服務,以幫助他們增加收入並最大限度地取得成功。計劃包括我們的客戶所有權經銷商 (CORE) 模式以及代理模式,該模式使合作伙伴能夠像轉售、打包和管理自己的解決方案一樣轉售、打包和管理Intermedia的解決方案,同時受益於極具吸引力的經濟條件並保持對客戶關係的所有權。
Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide.
Intermedia也很自豪能成爲NEC的獨家雲通信平台提供商。NEC是統一通信全球市場份額的領導者,估計全球有超過8000萬商務電話用戶。
For more information about Intermedia, visit .
有關 Intermedia 的更多信息,請訪問。
Contact:
聯繫人:
Mariel Santos
Intermedia
650.241.3025
[email protected]
瑪麗爾·桑托斯
間媒體
650.241.3025
[電子郵件保護]
Intermedia, Intermedia Unite, Worry-Free Experience, and CORE are either trademarks or registered trademarks of Intermedia.net, Inc. in the United States and/or other countries. All other trademarks, service marks, trade names, and copyrights used herein are the property of their respective owners.
Intermedia、Intermedia Unite、Worry-Free Experience 和 CORE 是 Intermedia.net, Inc. 在美國和/或其他國家的商標或註冊商標。此處使用的所有其他商標、服務標誌、商品名稱和版權均爲其各自所有者的財產。
J.D. Power 2023 Certified Assisted Technical Program. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For more information, visit .
J.D. Power 2023 認證輔助技術計劃。以成功完成審計並超過輔助支持業務的客戶滿意度基準爲基礎。欲了解更多信息,請訪問。
SOURCE Intermedia Cloud Communications
來源 Intermedia Cloud