Proximus Revamps Customer Service Operations Platform in Collaboration With Infosys
Proximus Revamps Customer Service Operations Platform in Collaboration With Infosys
Proximus 與 Infosys 合作改造了客戶服務運營平台
Infosys ((NSE, BSE, NYSE:INFY), a global leader in next-generation digital services and consulting, today announced a successful collaboration with Proximus, Belgium's leading digital services and communications solutions provider, on the ServiceNow platform. Infosys helped Proximus to standardize its existing processes on the ServiceNow platform and transform its customer service management (CSM) operations
下一代數字服務和諮詢領域的全球領導者Infosys（NSE，BSE，紐約證券交易所代碼：INFY）今天宣佈與比利時領先的數字服務和通信解決方案提供商Proximus在ServiceNow平台上成功合作。Infosys 幫助 Proximus 在 ServiceNow 平台上對其現有流程進行了標準化並轉變了其客戶服務管理 (CSM) 運營