Unisys Receives Dual HDI Awards for Customer Experience and Best Service and Support
Unisys Receives Dual HDI Awards for Customer Experience and Best Service and Support
BLUE BELL, Pa., May 28, 2024 /PRNewswire/ -- Unisys (NYSE: UIS) has received two HDI Global Service and Support Awards: "Best Customer Experience" and "Best Service and Support Manager." These awards recognize the company's Digital Workplace Solutions (DWS) team and their strategic approach to optimizing clients' customer experience, as well as Unisys Service Desk Service Manager Gilberto Sanchez for exceeding client expectations and exemplary performance. In 2023, the Help Desk Institute (HDI) recognized Unisys as a winner in the "Best Culture" and "Best Support Organization" categories.
優利系統(NYSE:UIS)榮膺兩項全球壓力位服務和支持大獎:“最佳客戶體驗”和“最佳服務與支持經理”。這些獎項表彰公司的數字化工作場所解決方案(DWS)團隊及其優化客戶體驗的戰略方法,以及優利系統服務檯服務經理吉爾伯託·桑切斯(Gilberto Sanchez)在超越客戶期望和傑出表現方面的卓越表現。在2023年,幫助臺協會(HDI)認可優利系統在“最佳企業文化”和“最佳支持組織”類別中獲獎。
"We believe that delivering service excellence is key to the implementation of any solution deployed in a company, and something our clients have come to know and love about Unisys," said Joel Raper, senior vice president and general manager of Digital Workplace Solutions, Unisys. "It is our mantra to push the boundaries of what it means to elevate our clients' business operations, and we are honored to be recognized by HDI for this commitment."
“我們認爲提供卓越的服務是實施任何企業部署的關鍵,這也是我們的客戶對優利系統了解和喜愛的事情,”優利系統數字化工作場所高級副總裁和總經理喬爾·萊珀(Joel Raper)說。 “我們的座右銘是推動突破客戶業務運營的界限,我們很榮幸獲得HDI對這一承諾的認可。”
The HDI Awards recognize the individuals, teams, and organizations that have achieved and maintained the highest standards of excellence in technical support and service management. Industry experts meticulously review each award application and bestow recognitions across various categories including the industry's finest team, manager, analyst, desktop support technician, local HDI chapter officer, and more.
HDI獎項表彰在技術支持和服務管理方面實現和保持最高標準的個人、團隊和組織。行業專家仔細審查每個獎項申請,並在諸如行業最佳團隊、經理、分析師、桌面支持技術人員、本地HDI分會官員等各個類別上頒發表彰。
"Gilberto is a selfless leader who is relentless in his pursuit of growth for his teams and clients," said Patrycja Sobera, global vice president, Digital Workplace Solutions Delivery, Unisys. "His natural ability to self-motivate trickles down to his team and enables them to innovate and problem-solve freely, delivering successful outcomes for clients that stand out. This individual achievement is a reflection of Gilberto's unwavering commitment to customer service."
優利系統數字化工作場所服務交付全球副總裁Patrycja Sobera說:“吉爾伯託是一位無私的領袖,他孜孜不倦地追求團隊和客戶的增長。他天生的自我激勵能力滲透到他的團隊中,並使他們能夠自由創新和解決問題,爲脫穎而出的客戶提供成功的成果。吉爾伯託的個人成就反映了他對客戶服務不屈不撓的承諾。”
Unisys Digital Workplace Solutions empowers the workforce with the tools, solutions and services they need to work securely from anywhere, anytime, on any device. With solutions like Unisys Next-Generation Service Desk, organizations can give their digital workforce personalized technology services and transform the service delivery process from a technology-centered model to one driven by end-user experience.
優利系統數字化工作場所解決方案提供工作人員在任何地方、任何時間、任何設備上安全工作所需的工具、解決方案和服務。通過Unisys Next-Generation Service Desk等解決方案,組織可以爲其數字化工作人員提供個性化技術服務,並將服務交付流程從以技術爲中心的模式轉變爲由最終用戶體驗驅動的模式。
About Unisys
關於優利系統
Unisys is a global technology solutions company that powers breakthroughs for the world's leading organizations. Our solutions – cloud, data and AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what's possible for 150 years, visit unisys.com and follow us on LinkedIn.
優利系統是一家全球性科技解決方案公司,爲世界領先的組織提供突破性的解決方案。我們的解決方案——雲、數據和人工智能、數字化工作場所、物流和企業計算——幫助我們的客戶挑戰現狀,釋放其全部潛力。了解如何在150年的時間裏,我們一直幫助客戶突破可能的界限,請訪問unisys.com並在LinkedIn上關注我們。
RELEASE NO.: 0528/9948
發佈編號:0528/9948
Unisys and other Unisys products and services mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. Any other brand or product referenced herein is acknowledged to be a trademark or registered trademark of its respective holder.
優利系統及其他雲之友產品和服務在此提及,以及他們各自的標識,均爲優利系統公司的商標或註冊商標。 此外,在此提到的任何其他品牌或產品,均承認爲其各自持有人的商標或註冊商標。
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SOURCE Unisys Corporation
來源:優利系統公司