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Keysight Honored With Globee Award for Customer Excellence

Keysight Honored With Globee Award for Customer Excellence

Keysight榮獲客戶卓越Globee獎
Keysight Technologies ·  07/15 00:00

Keysight Technologies, Inc. (NYSE: KEYS) has been awarded the Silver Globee Winner for achievement in customer engagement strategy at the 11th Annual 2024 Globee Awards for Customer Excellence. This prestigious award highlights Keysight's unwavering commitment to delivering outstanding customer experiences and excellence across the technology innovation lifecycle.

是德科技公司(紐約證券交易所代碼:KEYS)在第 11 屆 2024 年度 Globee 卓越客戶獎中因其在客戶交互戰略方面的成就而被授予環球銀獎得主。這一久負盛名的獎項彰顯了是德科技堅定不移地致力於在整個技術創新生命週期中提供卓越的客戶體驗和卓越表現。

The awards celebrate the achievements and innovations of companies and organizations that go above and beyond in providing exceptional customer service. Companies from across the world undergo a rigorous evaluation process and are assessed by an esteemed panel of judges who look for innovation and excellence in customer service.

該獎項旨在表彰在提供卓越客戶服務方面取得的卓越成就和組織所取得的成就和創新。來自世界各地的公司都經過嚴格的評估流程,並由一個受人尊敬的評委小組進行評估,他們尋求創新和卓越的客戶服務。

At the heart of Keysight's customer services portfolio is KeysightCare, an industry-first program with curated support plans that offer prioritized response and turn-around times. With KeysightCare, customers can maximize uptime, reduce delays, increase predictability, and optimize measurements more quickly. Through the industry's largest network of service locations and technical experts, KeysightCare features curated plans that cover certified repair, calibration, 24x7 support, custom system and solution plans, and software subscriptions.

Keysight客戶服務組合的核心是KeysightCare,這是一項業界首創的計劃,提供精心策劃的支持計劃,提供優先響應和週轉時間。藉助 KeysightCare,客戶可以最大限度地延長正常運行時間、減少延遲、提高可預測性並更快地優化測量。KeysightCare 通過業界最大的服務地點和技術專家網絡,提供精心策劃的計劃,涵蓋認證維修、校準、全天候支持、定製系統和解決方案計劃以及軟件訂閱。

John Page, President of Global Services at Keysight, said: "We are honored to be recognized at this year's Globee Awards. We have built a multi-pronged strategy to serve our global technology customers with a rich network of resources at every stage of their innovation lifecycle. This award is a testament to our teams' ongoing commitment to tailoring a wide range of offerings to help customers optimize their resources, mitigate project risks, and ensure the quality of end products."

是德科技全球服務總裁約翰·佩奇表示:“我們很榮幸在今年的環球大獎中獲得認可。我們制定了多管齊下的戰略,爲全球技術客戶在創新生命週期的每個階段提供豐富的資源網絡。該獎項證明了我們的團隊持續致力於量身定製各種產品,以幫助客戶優化資源,降低項目風險並確保最終產品的質量。”

San Madan, President of Globee Awards, said: "We are thrilled to recognize the remarkable achievements of this year's winners. Their dedication to excellence and innovation in customer service sets a benchmark for others to follow. Each winner has demonstrated a unique ability to adapt and excel in their respective fields, ultimately enhancing customer experiences and driving success."

Globee Awards主席聖馬丹說:“我們很高興表彰今年獲獎者的非凡成就。他們在客戶服務方面對卓越和創新的奉獻精神爲其他人樹立了標杆。每位獲獎者都表現出了獨特的適應能力,在各自領域脫穎而出,最終增強了客戶體驗並推動了成功。”

About Keysight Technologies

關於是德科技

At Keysight (NYSE: KEYS), we inspire and empower innovators to bring world-changing technologies to life. As an S&P 500 company, we're delivering market-leading design, emulation, and test solutions to help engineers develop and deploy faster, with less risk, throughout the entire product life cycle. We're a global innovation partner enabling customers in communications, industrial automation, aerospace and defense, automotive, semiconductor, and general electronics markets to accelerate innovation to connect and secure the world. Learn more at Keysight Newsroom and .

在是德科技(紐約證券交易所代碼:KEYS),我們激勵和授權創新者將改變世界的技術變爲現實。作爲一家標普500指數公司,我們正在提供市場領先的設計、仿真和測試解決方案,以幫助工程師在整個產品生命週期中以更低的風險更快地進行開發和部署。我們是全球創新合作伙伴,使通信、工業自動化、航空航天和國防、汽車、半導體和通用電子市場的客戶能夠加速創新,以連接和保護世界。要了解更多信息,請訪問是德科技新聞室和.

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