Tesla Bull And Grok Investor Pierre Ferragu Compares ChatGPT With Predicament Facing Call Center Employees: 'Feel About As Useless As The Poor Soul On The Other End Of The Line'
Tesla Bull And Grok Investor Pierre Ferragu Compares ChatGPT With Predicament Facing Call Center Employees: 'Feel About As Useless As The Poor Soul On The Other End Of The Line'
Pierre Ferragu, an analyst at New Street Research and a known advocate of Tesla Inc., took a swipe at OpenAI's ChatGPT.
紐街研究分析師、特斯拉的堅定擁躉彼埃爾·費拉格猛烈抨擊了OpenAI的chatgpt概念股。
What Happened: On Wednesday, in a post on X, formerly Twitter, Ferragu criticized generative AI, such as ChatGPT, saying that they often feel as ineffective as a call center representative reading from a script.
發表在X（即推特）上的一篇帖子中，費拉格批評了ChatGPt這樣的生成式人工智能，稱它們往往感覺像是看漲中心的代表人員從腳本中閱讀。
"Generative AI will do great in call centers. Chat GPT et al. regularly feel about as useless as the poor soul on the other end of the line, reading you a scripted answer," he stated.
“generalive人工智能在呼叫中心表現不佳。ChatGpt等經常感覺和等待在電話另一頭的可憐人一樣無用，爲你讀出預先構想好的答案。”他說道。
Despite this, he expressed optimism about the future of generative AI, predicting that it will soon outperform call centers, although the tone of post suggested that he was saying this in a sarcastic manner.
儘管如此，他對生成式人工智能的未來表示樂觀，預測它很快將超越呼叫中心，儘管帖子的語氣表明他是在諷刺說這話。
"At the same time, I am confident Generative AI will soon exceed call center capabilities. I find ChatGPT more and more capable of correcting itself, when challenged. I don't remember experiencing that with any mainstream call center!"
“與此同時，我相信生成式人工智能很快將超越呼叫中心的能力。我發現ChatGPt在受到挑戰時越來越能進行自我糾正。我不記得在任何主流呼叫中心中有過這種經歷！”
At the same time, I am confident Generative AI will soon exceed call center capabilities. I find ChatGPT more and more capable of correcting itself, when challenged. I don't remember experiencing that with any mainstream call center!
— Pierre Ferragu (@p_ferragu) July 17, 2024
與此同時，我相信生成式人工智能很快將超越呼叫中心的能力。我發現ChatGPt在受到挑戰時越來越能進行自我糾正。我不記得在任何主流呼叫中心中有過這種經歷！
—— 彼埃爾·費拉格（@ p_ferragu） 2024年7月17日
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Why It Matters: OpenAI's ChatGPT is a powerful AI model designed to understand and generate human-like text based on the information a user gives it.
爲什麼它很重要：OpenAI的chatgpt概念股是一個強大的人工智能模型，旨在根據用戶提供的信息理解和生成類似於人類的文本。
It has been a game-changer in various industries, especially call centers, offering 24/7 service, increased efficiency, and personalized customer interactions.
它在各個行業都成了改變規則的力量，尤其是在呼叫中心，提供24小時服務，提高了效率，並提供了個性化的客戶互動。
Its capacity for understanding context and nuances, as well as its ability to generate coherent, detailed responses, makes it an excellent tool for the first line of customer service.
它對理解上下文和細微差別的能力，以及生成連貫、詳細的回應的能力，使其成爲第一線客戶服務的絕佳工具。
Ferragu has previously expressed his optimism about Elon Musk's artificial intelligence venture, xAI, highlighting several factors that he believes give xAI a competitive edge over its peers.
費拉格此前曾表達過他對埃隆·馬斯克的人工智能創業公司xAI的樂觀情緒，強調了幾個他認爲讓xAI在同行中具有競爭優勢的因素。
He has also publicly favored Musk-led xAI's Grok over rival platforms, including ChatGPT, demonstrating this by sharing a collage of screenshots where Grok was the only chatbot that provided a satisfactory response to his query.
他還公開支持馬斯克領導的xAI的Grok，而不是ChatGPt等競爭平台，通過分享屏幕截圖的集合，其中Grok是唯一提供令人滿意答案的聊天機器人。
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