MainStreaming Announces the Appointment of Nicola Micali as Chief Customer Officer
MainStreaming Announces the Appointment of Nicola Micali as Chief Customer Officer
MILAN, July 19, 2024 /PRNewswire/ -- MainStreaming, an iMDP INTELLIGENT MEDIA DELIVERY COMPANY, which is redefining the CDN market with its innovative Edge Network services, proudly announces the appointment of Nicola Micali as its new Chief Customer Officer (CCO), effective March 2024.
位於2024年7月19日的米蘭,IMDP Intelligent Media Delivery Company MainStreaming以其創新的Edge Network服務重新定義CDN市場,並自豪地宣佈任命Nicola Micali爲公司新任首席客戶官(CCO),自2024年3月起有效。
With a track record of improving processes and efficiency and creating go-to-market strategies, Harvard alumnus and former Akamaite, Nicola Micali joins MainStreaming with the goal of solidifying a customer-centric organization that prioritizes long-term relationships, customer experience (CX), and satisfaction, ensuring MainStreaming's continued business growth and market leadership.
哈佛校友和前Akamai職員Nicola Micali以改善流程和效率、創建進入市場的策略爲記錄,加入MainStreaming,旨在鞏固以客戶爲中心的組織,優先考慮長期關係、客戶體驗(CX)和滿意度,確保MainStreaming的持續業務增長和市場領導地位。Nicola擁有超過10年的Akamai客戶成功和專業服務領導者的豐富專業經驗,負責服務和整體營收。他爲美洲媒體和娛樂、遊戲和合作夥伴垂直領域制定了服務策略,年復一年地超過了所有營收目標。Nicola在領導技術面向客戶的團隊方面的專業知識導致了更高的客戶滿意度和成功的全球流媒體事件。
Nicola brings a wide range of professional experience as a Leader of Customer Success & Professional Services at Akamai for over 10 years, where he was responsible for services and overall revenue. He developed the services strategy for the Americas' media & entertainment, gaming, and partners verticals exceeding all revenue targets year after year. Nicola's expertise in leading technical customer-facing teams has resulted in higher customer satisfaction and successful worldwide streaming events.
Micali擁有哈佛商學院工商管理碩士學位,他的教育背景進一步增強了他在邊緣視頻技術領域的領導和創新能力。隨着Nicola擔任CCO,他將在引導整個客戶生命週期旅程中發揮至關重要的作用。他在客戶成功方面的專業知識使他完美地定位在領導MainStreaming努力爲全球客戶提供世界一流的服務的位置。
With a Master's degree in Business Administration and Management from Harvard, Micali's educational background further enhances his capability to lead and innovate in the Edge video technology sector. As Nicola steps in as CCO, he will play a pivotal role in guiding the entire customer lifecycle journey. His expertise in customer success positions him perfectly to lead MainStreaming's efforts in providing world-class service to a global clientele.
MainStreaming的CEO Antonio G. Corrado表示:“我們流媒體業務的客戶質量和最終用戶體驗是我們的核心。它是我們的客戶滿意度的最佳代表。我們很高興歡迎Nicola Micali加入,他展示了他在客戶成功方面的專業知識。我們一起致力於成爲一個以客戶滿意度爲導向的公司,利用面向廣播質量標準的世界一流服務,滿足行業玩家的要求。”
MainStreaming's CEO, Antonio G. Corrado, said: "QoS for our customers and QoE for end users are at the core of our streaming business. It is the best proxy for customer satisfaction for us. We are happy to welcome Nicola Micali, who demonstrates his expertise in customer success. Together, we are set to strengthen our commitment to being a customer satisfaction-oriented company, leveraging our world-class services directed to broadcast-quality standards that are requested by industry players."
MainStreaming的視頻傳輸技術經過精心開發,以託管的私有Edge Network提供,以幫助廣播公司、OTT電視和內容所有者克服大規模直播的最艱鉅挑戰,解決傳統CDN的限制,爲Edge上的新應用解決方案提供支持。
MainStreaming's video delivery technology is meticulously developed in-house, offered as managed private Edge Network to help broadcasters, OTT TVs, and content owners overcome the toughest challenges of live streaming at scale, addressing the limitations of classic CDN and enabling new application solutions on the Edge.
MainStreaming是一家iMDP智能媒體傳輸公司,爲企業、媒體和遊戲公司提供能夠確保其觀衆獲得最佳體驗的解決方案,提供可擴展性並完全掌控視頻分發過程。MainStreaming的解決方案提高了網絡效率,提供了異常可靠性,提高了服務質量,提供了實質性的財務和環境回報率。
"I am honored to join a team that is on a mission to write a new chapter in video streaming delivery, setting new standards, and paving the way for the future of TV. I am ready to contribute to MainStreaming's innovative approach and customer-centric philosophy. Together, we are set to revolutionize how the streaming industry approaches Edge Network architecture for live streaming, emphasizing a more distributed, ultra-low-latency, energy-efficient, and globally scalable design." stated CCO at MainStreaming, Nicola Micali.
MainStreaming CCO Nicola Micali表示:“我很榮幸能加入一個正在致力於編寫視頻流傳輸新篇章、樹立新標準,爲電視的未來鋪平道路的團隊。我已經準備好爲MainStreaming的創新方法和以客戶爲中心的理念做出貢獻。我們一起致力於革命化地解決流媒體行業面向直播的Edge Network架構,強調更加分佈式、超低延遲、節能和全球可擴展的設計。”
About MainStreaming
關於MainStreaming
MainStreaming is an iMDP INTELLIGENT MEDIA DELIVERY COMPANY that empowers enterprises, media, and gaming companies to ensure the best Quality of Experience to their audience, providing scalability and full control over the video distribution process. MainStreaming's solution improves network efficiency, delivers exceptional reliability, enhances Quality of Service, and provides a tangible financial and environmental ROI.
MainStreaming是一家iMDP智能媒體傳輸公司,其使命是使企業、媒體和遊戲公司能夠確保其觀衆獲得最佳的體驗,提供可擴展性並完全掌控視頻分發過程。MainStreaming的解決方案提高了網絡效率,提供了異常的可靠性,提高了服務質量,並提供了實質性的財務和環境回報率。
MainStreaming Contact
MainStreaming聯繫方式
Direct contact: +39 327 064 3330
直接聯繫:+39 327 064 3330
E-mail: [email protected]
電子郵件:[email protected]
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SOURCE MainStreaming S.p.A
SOURCE MainStreaming S.p.A