As the world lay reeling on the massive Windows outage that plunged many industries which included global banks, airlines, and other organisations into chaos around the world.

But some were not impacted which allay some fears that their customers would have had.

Malayan Banking Berhad, in a brief statement to BusinessToday, said the bank is aware of the global IT outage currently affecting numerous institutions and businesses and wishes to assure our customers that the Bank does not use the software mentioned for our core operations.

Aeon Bank (M) Bhd, one of the three digital banks in the country, was reported saying that they its operations commence without a glitch while confirming that it has been unaffected by the global Microsoft glitch.

The digital bank operates using Google Workspace said Chief executive officer Raja Teh Maimunah Raja Abdul Aziz today.

Meanwhile, the Port Klang Authority has verified that the operations at Northport (Malaysia) Bhd and Westports Holdings Bhd are unaffected by the global Microsoft Windows glitch that has affected many industries.

Port Klang Authority general manager Captain K. Subramaniam said the outage does not affect systems at the ports, which are the main gateway by sea into Malaysia.

"At this time, we have no news of any disruptions (faced by ship liners)," he said when contacted at 5.10pm.

Slower Check-Ins And Long Lines

Although, Malaysia Airlines says its flights and operations remain unaffected, others weren't as lucky.

The online booking and check-in systems of local low-cost airlines AirAsia and Firefly have been impacted by the global tech outage that has disrupted operations across multiple industries, especially the aviation sector, on Friday, causing slower check-ins and longer queues at airports.

AirAsia in an X post sent out at 4.52pm said its core reservation and check-in systems had been affected.

"You may experience slower check-ins and longer queues and we are doing our best to address this situation. We appreciate your patience and understanding during this time," it said.

In an subsequent update at 7.30pm, AirAsia advised guests to expect delays for departures due to manual processing, although it assured that there are no flight cancellations at this juncture.

"As the self-check-in feature is unavailable at this time, guests who are travelling today are highly encouraged to arrive at the airport early for manual check-in and to clear all travelling formalities," the airline said in a separate statement.

Malaysia Aviation Group (MAG), which owns Firefly and Malaysia Airlines, said Firefly's booking and online check-in systems are also impacted by the issue. "Firefly is working closely with the service provider to resolve the issue and restore the system as quickly as possible," it said in a statement.

Nevertheless, MAG confirmed that the flight schedules for Malaysia Airlines and Firefly on Friday remain unaffected so far, and "no flights have been cancelled due to the service outage by its service provider".

Meanwhile, Malaysia Airports Holdings Bhd (MAHB) said its network of airports in Malaysia remains unaffected by the global outage. "However, some of our airline partners are experiencing disruptions due to this issue," it said in a Facebook post.

While it advised passengers to check for the latest updates and instructions regarding specific flights with the respective airlines, MAHB assured that its airport personnel are on-site to assist passengers from any affected airlines. "Don't hesitate to reach out if you need help," it said.

Traders from London to Singapore struggle

Traders in oil, gas, power, stocks, currencies and bonds from London to Singapore struggled to operate on Friday (Jul 19) as a global cyber outage hampered operations, companies, banks and trading sources said.

LSEG Group, which runs the London Stock Exchange, said its Workspace news and data platform suffered an outage that affected users worldwide due to a "third-party global technical issue".

The European Energy Exchange said in an internal memo seen by Reuters that clients using the Trayport power and gas trading platform were having problems to trade "due to infrastructure issues with third-party service provider".

At least six trading sources at oil majors Shell and BP as well as trading house Vitol said operations were affected. BP, Shell and Vitol did not immediately respond to requests for comments.

Fix deployed for issue causing global tech outage

In a latest development, Cybersecurity firm Crowdstrike said it has deployed a fix for an issue that triggered a major tech outage that affected industries ranging from airlines to banking to healthcare worldwide, the company's CEO said on Friday.

Reuters reported today that Microsoft said separately it had fixed the underlying cause for the outage of its 365 apps and services including Teams and OneDrive, but residual impact was affecting some services.

"This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed," Crowdstrike CEO George Kurtz said in a post on social media platform X.

The issue stemmed from a defect found in a single content update for Microsoft Windows hosts, Kurtz said. Mac and Linux hosts were not impacted by the issue, he added.

A massive IT outage was disrupting operations at companies across multiple industries on Friday, with major airlines halting flights, some broadcasters off-air and sectors ranging from banking to healthcare hit by system problems.

Crowdstrike's "Falcon Sensor" software was causing Microsoft Windows to crash and display a blue screen, known informally as the "Blue Screen of Death," according to an alert sent by Crowdstrike earlier to its clients and reviewed by Reuters.

The travel industry was among the hardest hit with airports around the world reporting delays and issues with their system network, while banks and financial institutions from Australia and India to South Africa warned clients about disruptions to their services.