Delta Air Lines Needs More Recovery Time After CrowdStrike Outage, Flight Disruptions To Extend 2 More Days
Delta Air Lines Needs More Recovery Time After CrowdStrike Outage, Flight Disruptions To Extend 2 More Days
Delta Air Lines (NYSE:DAL) CEO Ed Bastian said the airline will need two more days to fully recover from a global cyber outage that has significantly disrupted its operations.
達美航空（紐約證券交易所代碼：DAL）首席執行官埃德·巴斯蒂安表示，該航空公司還需要兩天時間才能從嚴重中斷運營的全球網絡中斷中完全恢復過來。
The outage, which began on Friday, has canceled over 4,000 flights and left thousands of passengers stranded, Reuters reports.
路透社報道，停電始於週五，取消了4,000多個航班，使數千名乘客滯留。
The outage severely affected Delta Airlines, with over 800 flights canceled on Monday alone, representing about 21% of its scheduled flights for the day.
停電嚴重影響了達美航空，僅在週一就取消了800多個航班，約佔當天定期航班的21％。
Reuters reported that other major U.S. airlines have seen their disruptions largely subside.
路透社報道說，美國其他主要航空公司的中斷情況已基本消退。
A software update by cybersecurity firm CrowdStrike Holdings Inc (NASDAQ:CRWD) caused system issues for Microsoft Corp (NASDAQ:MSFT) customers, including many airlines.
網絡安全公司CrowdStrike Holdings Inc（納斯達克股票代碼：CRWD）的軟件更新導致包括許多航空公司在內的微軟公司（納斯達克股票代碼：MSFT）客戶出現系統問題。
This outage rendered about 60% of Delta's critical applications, which are based on Microsoft Windows, inoperable.
這次中斷使達美航空約60％的基於微軟Windows的關鍵應用程序無法運行。
Also Read: Southwest Airlines Saved By Procrastination: How 32-Year-Old Software Protected Company From Microsoft Outage, CrowdStrike Issues
另請閱讀：拖延使西南航空倖免：擁有32年曆史的軟件如何保護公司免受微軟停電和CrowdStrike問題的影響
Delta's IT teams have been working to manually repair and reboot the affected systems, with the crew tracker application requiring the most time to synchronize.
達美航空的IT團隊一直在努力手動修復和重啓受影響的系統，而機組人員追蹤器應用程序需要最多的時間才能同步。
Bastian and Chief Information Officer Rahul Samant provided updates on the recovery efforts in a video message to employees. Bastian expressed optimism, stating, "Today will be a better day than yesterday and hopefully Tuesday and Wednesday will be that much better again."
巴斯蒂安和首席信息官拉胡爾·薩曼特在給員工的視頻消息中提供了復甦工作的最新情況。巴斯蒂安表示樂觀，他說：“今天會比昨天好，希望週二和週三能再次好很多。”
The outage occurred during the busiest travel weekend of the summer, leading to widespread frustration among passengers. Many customers reported long wait times for assistance, with some having to rent cars to travel long distances or wait days for new flights.
停電發生在夏季最繁忙的旅行週末，導致乘客普遍感到沮喪。許多乘客報告說，等待援助的時間很長，有些客戶不得不租車長途旅行或等待數天才能乘坐新航班。
According to Reuters, Transportation Secretary Pete Buttigieg noted that his office received hundreds of complaints about Delta's customer service and urged the airline to provide prompt refunds and rebooking options.
據路透社報道，運輸部長皮特·布蒂吉格指出，他的辦公室收到了數百起有關達美航空客戶服務的投訴，並敦促該航空公司立即提供退款和改簽選項。
Price Action: DAL shares traded higher by 0.16% at $43.90 at the last check on Tuesday.
價格走勢：在週二的最後一次支票中，DAL股價上漲0.16％，至43.90美元。
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Disclaimer: This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors.
免責聲明：此內容部分是在人工智能工具的幫助下製作的，並由Benzinga的編輯審閱和發佈。
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