Microsoft Blames Delta's Outdated IT For Delayed Global Cyber Outage Recovery After Airline Decides To Seek Damages Against Software Giant And CrowdStrike
Microsoft Blames Delta's Outdated IT For Delayed Global Cyber Outage Recovery After Airline Decides To Seek Damages Against Software Giant And CrowdStrike
Microsoft Corporation (NASDAQ:MSFT) has pointed the finger at Delta Air Lines Inc. (NYSE:DAL) for its extended recovery from a global cyber outage.
微軟公司（納斯達克:MSFT）指責達美航空公司（紐交所:DAL）因全球網絡故障而延長恢復時間。
What Happened: On Tuesday, Microsoft stated that unlike its competitors the airline's lack of IT modernization contributed to the prolonged recovery, reported Reuters.
微軟週二表示，與競爭對手不同的是，航空公司的過時的IT基礎設施導致了復甦時間的延長，據路透社報道。
Delta, on the other hand, defended its IT infrastructure, stating it has invested billions in IT capital expenditures since 2016.
另一方面，達美航空辯護了其IT基礎設施，稱自2016年以來已在IT資本支出方面投入了數十億美元。
"Delta has a long track record of investing in safe, reliable and elevated service for our customers and employees," a company spokesperson told Reuters.
達美航空公司一名發言人告訴路透社：“達美航空公司已經有很長時間了在爲我們的客戶和員工投資於安全、可靠和更高水平的服務。”
Last week, Delta CEO Ed Bastian said that although the airline heavily relies on the two tech companies, they had failed to provide "exceptional service." He also said that Microsoft had the "most fragile platform."
上週，達美航空CEO Ed Bastian表示，雖然航空公司嚴重依賴這兩家科技公司，但它們未能提供“卓越的服務”。他還說，微軟的平台是“最脆弱的”。
Microsoft's lawyer, Mark Cheffo, refuted Delta's claims, stating that Microsoft's software was not the cause of the CrowdStrike incident.
微軟的律師Mark Cheffo反駁了達美航空的說法，稱微軟的軟件不是CrowdStrike事件的原因。他補充道，微軟曾免費向達美航空提供幫助，但被拒絕了。Cheffo還說，微軟CEO Satya Nadella曾給巴斯蒂安發郵件，但沒有收到回覆。
He added that Microsoft had offered assistance to Delta at no charge, but the airline declined the help. Cheffo also said that Microsoft CEO Satya Nadella emailed Bastian but never received a reply.
他補充道，微軟曾免費向達美航空提供幫助，但被拒絕了。Cheffo還說，微軟CEO Satya Nadella曾給巴斯蒂安發郵件，但沒有收到回覆。
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Why It Matters: Last month, a software update by cybersecurity firm CrowdStrike Inc. (NASDAQ:CRWD) triggered system issues for Microsoft customers, including many airlines. However, while disruptions subsided the next day for other major U.S. carriers, they persisted at Delta.
爲什麼這很重要：上個月，網絡安全公司CrowdStrike Inc.（NASDAQ：CRWD）的軟件更新引發了Microsoft客戶的系統問題，包括許多航空公司。然而，儘管其他主要美國航空公司的故障在第二天得到緩解，但達美航空公司的故障仍在持續。
The airline is estimated to have lost $500 million due to the disruptions and is also facing an investigation by the U.S. Transportation Department.
估計由於故障，該航空公司損失了5000萬美元，並且還面臨美國交通部的調查。
Previously, CrowdStrike also denied Delta's allegations, stating that it had reached out to offer assistance but received no response from the airline. The letter also addressed Delta's consideration of legal actions, stating that the airline's threats of a lawsuit have perpetuated a "misleading narrative."
此前，CrowdStrike也否認達美航空的指責，稱它已經尋求提供幫助，但未收到達美航空的答覆。該信件還針對達美航空公司考慮採取法律行動的說法進行了澄清，稱該航空公司的訴訟威脅造成了“一種誤導性的敘述”。
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