T-Mobile Readies for Tropical Storm Ernesto To Keep Puerto Rico and the U.S. Virgin Islands Connected
T-Mobile Readies for Tropical Storm Ernesto To Keep Puerto Rico and the U.S. Virgin Islands Connected
NORTHAMPTON, MA / ACCESSWIRE / August 14, 2024 / With Tropical Storm Ernesto moving towards Puerto Rico and the U.S. Virgin Islands, T-Mobile has activated its emergency plans to help keep customers, communities, first responders and others connected through expected heavy rains, flooding and tropical force winds. Here's how we're working to support the communities we serve and the network they rely on:
在熱帶風暴厄尼斯托向波多黎哥和美屬維爾京群島移動之際,T-Mobile已經啓動了其緊急計劃,以幫助客戶、社區、第一應答者和其他人在預期的大雨、洪水和熱帶暴風雨中保持連接。以下是我們支持所服務社區及其依賴的網絡的工作方式:
Network Readiness
網絡準備
Our Emergency Management team, together with our National Operations Centers, is vigilantly monitoring the storm and our network's performance. T-Mobile is prepared to quickly deploy team members along with microwave and satellite equipment to restore or boost connectivity as needed. This equipment is pre-staged at critical and strategic locations for rapid deployment after the storm and includes:
我們的應急管理團隊連同我們的國家運營中心,正在密切監測風暴和我們網絡的表現。T-Mobile準備快速部署團隊成員以及微波和衛星設備,以恢復或增強必要的連接。這些設備在關鍵和戰略位置進行預置,以便在風暴後進行快速部署,包括:
COLTs and COWs: Cell-on-Light-Trucks and Cell-on-Wheels that can be driven or towed to impacted areas to temporarily restore or boost service
Quick-deploy and portable VSATs: Satellite dishes called "Very Small Aperture Terminals" that can provide a layer of coverage across broad areas
Microwave solutions: Network technology that offers high throughput and low latency for better data usage
COLTs和COWs:上有蠟燭的電信車和移動電信車,可以被開往或拖往受影響的地區,以臨時恢復或增強服務
快速部署和便攜式VSAT:稱爲「非常小孔徑終端」的衛星碟,可以在廣泛範圍內提供覆蓋
微波解決方案:提供高吞吐量和低延遲的網絡技術,用於更好的數據使用
The majority of cell sites across Puerto Rico and the U.S. Virgin Islands have been hardened with permanent backup power solutions to keep sites on-air through commercial power outages, and our team has additional portable generators ready to go where needed. All fixed and portable generators in the region were refueled ahead of the storm, and teams have tens of thousands of gallons of extra fuel on-hand to support cell sites and infrastructure. Other network sites in the area - including our Mobile Switching Office, Regional Business Office and other emergency hub locations - are also equipped with ready and fueled generators.
波多黎哥和美屬維爾京群島的大部分基站都具有永久備用電源解決方案,可在商業停電期間保持站點開放,我們的團隊還有額外的便攜式發電機,隨時待命以供需要。該地區的其他網絡站點,包括我們的移動交換中心、區域業務辦公室和其他緊急樞紐位置,也配備有就緒和加油的發電機。
Community Support
社區支持
Our teams are ready to mobilize with Wi-Fi, charging supplies and flashlights to distribute to communities as needed following the storm.
我們的團隊已準備好隨時行動,分發Wi-Fi、充電供應和手電筒等用品給社區。
Support for Public Safety
支持公共安全
Our emergency team is engaged with numerous federal, regional and local officials, first responders and organizations including the Federal Emergency Management Agency (FEMA), Cybersecurity and Infrastructure Agency (CISA) at the national and regional levels and the Statewide Interoperability Coordinator and State ESF 2 (Communications) Leads for Puerto Rico and the U.S. Virgin Islands. Agencies needing communications assistance can reach out to our 24-hour emergency hotline at 888-639-0020 or email at ERTRequests@T-Mobile.com.
我們的應急團隊正在與許多聯邦、地區和當地官員、第一應答者和組織合作,包括聯邦緊急管理署(FEMA)、網絡安全和基礎設施局(CISA)的國家和區域層面,以及波多黎哥和美屬維爾京群島的州級互操作協調員和州ESF 2(通信)領導。需要通信援助的機構可以通過我們的24小時緊急熱線888-639-0020或電子郵件ERTRequests@t-Mobile.com聯繫我們。
Employees & Retail Stores
員工和零售商店
The safety of our employees and their families in the area are of utmost importance. We're monitoring impacts on our employees, retail stores, Customer Experience Centers and other locations and will address any needs that arise. Stores in the U.S. Virgin Islands and Puerto Rico are closed today. To check your local store's operation hours, please use our store locator. For existing customers, you can manage your account using the T Life App.
該地區的員工和其家人的安全至關重要。我們正在監測員工、零售店、客戶體驗中心和其他地點的影響,並將解決任何出現的需求。美屬維爾京群島和波多黎哥的商店今天關閉。要查看您當地商店的營業時間,請使用我們的商店定位器。對於現有客戶,您可以使用t Life應用程序管理您的帳戶。
See our newsroom for more information on T-Mobile's Emergency Response.
有關T-Mobile緊急響應的更多信息,請參見我們的新聞室。
View additional multimedia and more ESG storytelling from T-Mobile on 3blmedia.com.
在3blmedia.com上查看來自T-Mobile的其他多媒體和ESG敘述。
Contact Info:
Spokesperson: T-Mobile
聯繫信息:
發言人:T-Mobile
SOURCE: T-Mobile
來源:T-Mobile