DEXIS Launches DEXIS Connect Pro, a New Proactive Service Platform for DEXIS CBCT and Intraoral Sensor Devices, Focused on Increasing Device Uptime
DEXIS Launches DEXIS Connect Pro, a New Proactive Service Platform for DEXIS CBCT and Intraoral Sensor Devices, Focused on Increasing Device Uptime
QUAKERTOWN, PA / ACCESSWIRE / August 15, 2024 / DEXIS Connect Pro proactively monitors the health of DEXIS CBCT and intraoral sensor devices through IoT technology and can automatically arrange support or equipment replacements if performance issues are detected, allowing customers' DEXIS products to stay up and running more consistently.
DEXIS Connect Pro通過Iot技術積極監控DEXIS CBCt和口腔傳感器設備的健康狀況，並在檢測到性能問題時自動安排支持或設備替換，使客戶的DEXIS產品更加穩定運行。
"The ability to ensure top performance of our equipment in the field has increased the level of customer service we're able to provide," says Brian Gooch, Global Product Manager and Marketing Vice President at DEXIS. "Our goal is to maximize the consistent productivity of our clients' digital workflows while also providing quick and confident solutions to any issues that may arise. This solution, combined with our knowledgeable customer service team, helps us deliver that experience."
DEXIS全球產品經理兼營銷副總裁布賴恩·古奇表示：「確保我們在現場設備的最佳性能提高了我們能夠提供的客戶服務水平。我們的目標是最大限度地提高客戶數字工作流程的一貫生產力，同時提供快速和自信的解決方案以解決可能出現的任何問題。這個解決方案與我們富有知識的客服團隊相結合，幫助我們提供這樣的體驗。」
DEXIS Connect Pro arms 100+ DEXIS technical support agents with insights into client equipment performance in order to deliver issue resolution efficiently, as device status is remotely monitored.
DEXIS Connect Pro爲100多名DEXIS技術支持人員提供客戶設備性能洞察力，以便高效地交付問題解決方案，因爲設備狀態是遠程監控的。
"DEXIS Connect Pro provides the kind of customer experience I've come to expect from DEXIS," says Amber Metro-Sanchez, dental hygienist at Omni Dental. "The knowledge that my sensor communicates with DEXIS support and that they're ready to help me if I ever need it gives me peace of mind. They've always been so responsive and helpful, DEXIS Connect Pro really demonstrates the kind of attention to customer care and continuous innovation I've grown accustomed to with DEXIS."
全口牙科的牙科衛生師Amber Metro-Sanchez表示：「DEXIS Connect Pro提供了我對DEXIS期望的客戶體驗。我的傳感器與DEXIS支持部門的通信以及在我需要時他們隨時準備幫助我的知識使我感到非常放心。他們一直非常響應和有幫助，DEXIS Connect Pro真正展示了我對DEXIS的持續關注和創新所熟悉的客戶關懷。」
DEXIS devices compatible with DEXIS Connect Pro include ORTHOPANTHOMOGRAPH OP 3D LX, i-CAT FLX V-Series, DEXIS Ti2 Sensor, DEXIS IXS Sensor, and DEXIS Titanium Sensor. Learn more about DEXIS Connect Pro by contacting your local DEXIS sales representative.
與DEXIS Connect Pro兼容的DEXIS設備包括ORTHOPANTHOMOGRAPH OP 3D LX，i-CAt FLX V-Series，DEXIS Ti2 Sensor，DEXIS IXS Sensor和DEXIS Titanium Sensor。聯繫當地的DEXIS銷售代表，了解有關DEXIS Connect Pro的更多信息。
About DEXIS
關於DEXIS
DEXIS is the global leader in dental imaging. We bring together the most trusted brands in 2D and 3D imaging, intraoral scanning solutions, and diagnostic software in one connected and AI-powered ecosystem. Our innovative and award-winning technologies use smart simplicity to increase productivity and enhance diagnostic confidence. For more information, please visit DEXIS.com.
DEXIS是牙科成像領域的全球領導者。我們將2D和3D成像，口腔掃描解決方案以及診斷軟件中最值得信賴的品牌融合在一個聯網和人工智能動力的生態系統中。我們的創新和屢獲殊榮的技術採用智能簡易性，提高生產力並增強診斷信心。有關更多信息，請訪問DEXIS.com。
Contact Information:
聯繫方式：
Hayley Reed
Regional Marketing Director, DEXIS IOS
hayley.reed@envistaco.com
(714) 628-8533
海莉·裏德
DEXIS IOS區域營銷總監
hayley.reed@envistaco.com
（714）628-8533
SOURCE: DEXIS
來源：DEXIS