EHealth Earns Carrier Awards for Best-in-Class Quality and Customer Retention
EHealth Earns Carrier Awards for Best-in-Class Quality and Customer Retention
"We are extremely humbled to have received these awards and are proud of the tremendous partnerships we've built with our carrier partners over the years who share our commitment to providing the best possible service experience for Medicare beneficiaries," said AUSTIN, Texas, Sept. 4, 2024 /PRNewswire/ -- eHealth, Inc. (NASDAQ: EHTH) (eHealth.com), a leading private online health insurance marketplace, announced today that the company recently earned awards for best-in-class in overall quality and customer retention from four major health insurance carriers.
2024年9月4日，德克薩斯州奧斯汀 / 美通社 / - 易康公司 (NASDAQ: EHTH) (eHealth.com) ，一家領先的私人在線健康保險市場，宣佈公司最近從四家主要健康保險承辦商那裏獲得了綜合質量和客戶留存最佳獎。
The awards, which recognize eHealth's customer-centric approach to matching Medicare beneficiaries with plans that fit their needs and budget, comes just weeks ahead of this year's Medicare Annual Enrollment Period, which begins October 15, 2024.
這些獎項認可了易康以客戶爲中心的方法，幫助匹配適合他們需求和預算的醫保受益人，並恰逢2024年醫保年度註冊期（2024年10月15日開始）前幾周宣佈。
eHealth earned the following awards:
易康獲得了以下獎項：
- Humana: 2024 Overall Quality Award for the third time in a row. The award recognizes best-in-class quality and showcases eHealth's commitment to providing a high-quality experience for Medicare beneficiaries.
- United Healthcare: 2024 Top Medicare Advantage Retention Award for the second year in a row. The award recognizes best-in-class processes to support customer satisfaction.
- Cigna: 2024 Annual Election Period (AEP) National Call Center Retention Award, recognizing eHealth for customer satisfaction during the Medicare Annual Enrollment Period.
- Aetna: 2024 Highest Issued Medicare Advantage Policies, recognizing the overall quality of eHealth's onboarding processes for Medicare Advantage beneficiaries.
- 哈門那： 2024年綜合質量獎，連續第三次。該獎項認可最佳質量，並展示易康致力於爲醫保受益人提供高質量體驗。
- 美國聯合健康：2024年度最佳醫療保健留存獎，連續第二年。該獎項認可支持客戶滿意度的最佳流程。
- 滋那：2024年年度選舉期（AEP）全國呼叫中心留存獎，認可易康在醫保年度註冊期間的客戶滿意度。
- 艾特納：2024年最高簽發醫保優勢政策獎，認可易康對醫保優勢受益人的入職流程的整體質量。
"We are extremely humbled to have received these awards and are proud of the tremendous partnerships we've built with our carrier partners over the years who share our commitment to providing the best possible service experience for Medicare beneficiaries," said William Kinkead, eHealth's VP, Carrier Development.
易康的載體開發副總裁威廉·金基德表示：「我們非常榮幸獲得了這些獎項，併爲多年與我們的載體合作伙伴建立的巨大夥伴關係感到自豪，他們和我們一樣致力於爲醫保受益人提供最佳服務體驗。」
About eHealth (NASDAQ: EHTH)
關於eHealth（納斯達克股票代碼：EHTH）
We're Matchmakers. For over 25 years, eHealth has helped millions of Americans find the healthcare coverage that fits their needs at a price they can afford. As a leading independent licensed insurance agency and advisor, eHealth offers access to over 180 health insurers, including national and regional companies. For more information about eHealth, visit ehealth.com or follow us on LinkedIn, Facebook, Instagram, and X. Open positions can be found on our career page.
我們是媒人。在過去25年中，易康已幫助數百萬美國人找到適合他們需求且價格合理的醫療保險。作爲領先的獨立持牌保險代理和顧問，易康提供超過180家健康保險公司的保險，包括國家和區域型公司。有關易康的更多信息，請訪問ehealth.com，或在LinkedIn、Facebook、Instagram和X上關注我們。有關我們的職位空缺，請訪問我們的招聘頁面。
Media inquiries: [email protected]
媒體諮詢：[email protected]
SOURCE eHealth, Inc.
來源：易康公司