CIBC's mobile platform rated best consumer banking mobile experience for the 7th time in the past 8 years
TORONTO, Oct. 11, 2024 /CNW/ - CIBC has won the 2024 Mobile Banking Award by Surviscor Inc., a North American firm specializing in the analysis and ranking of Canadian digital customer experiences. CIBC ranks the highest among mobile banking apps offered by Canada's big banks.
"Being recognized as the highest ranked mobile banking app by Surviscor Inc. for the 7th time speaks to our team's commitment to our clients and their mobile banking experience," said Michael Clabby, Executive Vice-President, Head of Digital, Data and Strategy, CIBC. "We're committed to continuously finding ways to add value to our clients who choose mobile to help them stay on top of their everyday banking and stay connected to their financial goals."
The Surviscor Canadian Mobile Banking Experience Review audits 23 Canadian digital banking firms including Canada's big banks, leading credit unions, popular neo (branchless) banks, and other firms that identify as a bank or a co-operative movement, each offering a banking platform designed to be used on a phone. The digital platforms are evaluated over five experience categories (pre-login, user experience, account information, transactional and mobile resources), using over 300 individual usage criteria and based on over 2700 objective questions per firm.
About CIBC
CIBC is a leading North American financial institution with 14 million personal banking, business, public sector and institutional clients. Across Personal and Business Banking, Commercial Banking and Wealth Management, and Capital Markets, CIBC offers a full range of advice, solutions and services through its leading digital banking network, and locations across Canada, in the United States and around the world. Ongoing news releases and more information about CIBC can be found at .
About Surviscor Inc.
Surviscor is a North American leader in the analysis and ranking of Canadian digital customer experiences provided by service firms. Surviscor's popular digital brokerage and banking reviews are powered by its proprietary scorCard methodology, identifying the BEST and WORST digital customer experiences. All studies and analyses serve as industry benchmarks for consumers and industry participants by identifying digital offerings considered to be leading-edge as compared to the industry standard. For further information visit,
SOURCE CIBC
加拿大帝國商業銀行的移動平台已連續8年中的第7次被評爲最佳消費銀行移動體驗
2024年10月11日,多倫多/CNW/ - 加拿大帝國商業銀行獲得由專注於分析和排名加拿大數字客戶體驗的北美公司Surviscor Inc. 頒發的2024年度移動銀行獎。 CIBC在加拿大大型銀行提供的移動銀行應用中排名最高。
「連續第7次被Surviscor Inc.評爲最高排名的移動銀行應用,說明了我們團隊對客戶及其移動銀行體驗的承諾,」 CIBC數字、數據和戰略負責人Michael Clabby說。「我們致力於不斷尋找方法爲選擇移動銀行的客戶增加價值,幫助他們掌握日常銀行業務,實現金融目標。」
Surviscor加拿大移動銀行體驗審查涵蓋23家加拿大數字銀行公司,包括加拿大大型銀行、領先的信用合作社、流行的小蟻銀行以及其他自識爲銀行或合作運動的公司,每家公司提供設計用於手機的銀行平台。 這些數字平台根據五個體驗類別(預登錄、用戶體驗、帳戶信息、交易和移動資源)進行評估,使用逾300個個別使用條件,每家公司基於逾2700個客觀問題。
關於CIBC
CIBC是一家領先的北美金融機構,擁有1400萬個人銀行業務、商業、公共部門和機構客戶。在個人銀行業務、商業銀行業務、财富管理和資本市場等領域,CIBC通過其領先的數字銀行網絡和加拿大、美國及全球各地的分支機構,提供全面的諮詢、解決方案和服務。有關CIBC的持續新聞發佈和更多信息,請訪問CIBC的網站。
關於Surviscor公司
Surviscor是北美領先的公司,負責分析和排名加拿大服務公司提供的數字客戶體驗。 Surviscor的熱門數字券商和銀行評論由其專有的scorCard方法支持,該方法確定了最佳和最差的數字客戶體驗。 所有研究和分析都被視爲消費者和行業參與者的行業標準,通過確定與行業標準相比被視爲領先的數字產品來爲他們提供行業基準。 更多信息請訪問,
信息來源:加拿大帝國商業銀行