Salesforce Cuts Wait Times In Healthcare, New Collaboration Transforms Prior Authorizations
Salesforce Cuts Wait Times In Healthcare, New Collaboration Transforms Prior Authorizations
The nonprofit health plan's prior authorization platform, developed on Salesforce Health Cloud, will integrate with physician systems to collect essential clinical data from electronic health records and streamline over 20 disparate systems.Salesforce, Inc. (NYSE:CRM) collaborated with Blue Shield of California to provide physicians and patients with nearly instant prior authorization answers, eliminating the typical days-long wait.
賽富時合作加州藍盾爲醫生和患者提供近乎即時的事先授權答案，消除通常需要幾天等待的情況。
The new platform will integrate with Care Connect, Blue Shield's care management system, establishing a clinical infrastructure that emphasizes ongoing preventive care and wellness rather than just responding to medical needs.
這一新平台將與Care Connect集成，藍盾的護理管理系統，建立強調持續預防保健和健康的臨床基礎設施，而不僅僅是響應醫療需求。
In the future, prior authorization requests will automatically notify the health plan's nurses, social workers, and behavioral health specialists when a member may require new or enhanced health support.
未來，事先授權請求將自動通知健康計劃的護士、社工和行爲健康專家，當成員可能需要新的或增強的健康支持時。
The nonprofit health plan's prior authorization platform, developed on Salesforce Health Cloud, will integrate with physician systems to collect essential clinical data from electronic health records and streamline over 20 disparate systems.
非營利性健康計劃的事先授權平台，基於賽富時健康雲開發，將與醫生系統集成，從電子健康記錄中收集必要的臨床數據，並簡化20多個獨立的系統。
This will enable members and physicians to receive prior authorization in nearly real-time.
這將使成員和醫生幾乎實時獲得事先授權。
The testing will start in early 2025, with a limited rollout later that year. Full real-time authorization capabilities are expected by January 2026, followed by additional features.
測試將於2025年初開始，隨後在當年晚些時候進行有限推出。全面的實時授權功能預計將在2026年1月推出，隨後將推出其他功能。
Jeff Amann, executive vice president and general manager, Salesforce Industries said, "With Blue Shield of California, we're rebuilding the prior authorization process with new innovations that support near real-time decision-making so providers can more quickly, transparently and compliantly deliver the attentive care their patients deserve."
賽富時產業高級副總裁兼總經理Jeff Amann表示：「與加州藍盾合作，我們正在利用新的創新重新構建事先授權流程，支持幾乎實時的決策，使提供者可以更快速、透明和合規地提供他們的患者應得的細心護理。」
Investors can gain exposure to the stock via iShares Expanded Tech-Software Sector ETF (BATS:IGV) and First Trust DJ Internet Index Fund (NYSE:FDN).
投資者可以通過擴展科技軟件行業etf-ishares（BATS:IGV）和第一信託DJ互聯網指數基金（紐交所:FDN）獲得該股票的曝光。
Price Action: CRM shares are down 0.51% at $291.44 at the last check Monday.
價格走勢：CRm股價在上週一最後查看時下跌了0.51％，報291.44美元。
Image via Shutterstock
圖片來自shutterstock。
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