The following is a summary of the Harte Hanks, Inc. (HHS) Q3 2024 Earnings Call Transcript:

Financial Performance:

• Harte Hanks reported Q3 2024 revenues of $47.6 million, a slight increase from $47.1 million in the previous year.

• The company noted an operating income of $1.9 million, down from $2.9 million in the same quarter the previous year.

• Adjusted EBITDA was $4.1 million in Q3 2024, slightly down from $4.2 million in Q3 2023.

Business Progress:

• Harte Hanks is focusing on enhancing customer experience and sales alignment through its Customer Excellence and Growth division.

• They have introduced a new Chief Customer Data Officer to drive data and AI integration across business services.

• The company secured new clients in various sectors, including financial services and luxury automotive, and established new operations in Dallas to support a major luxury goods client.

Opportunities:

• The introduction of the new Customer Excellence and Growth (CEG) division provides opportunities to strengthen customer loyalty and develop integrated data solutions.

• Expansion through new client acquisitions in diverse industries offers avenues for increased revenue and market share.

Risks:

• Projected fluctuations and occasional revenue declines in Q4 as part of the company's ongoing adjustments and strategic investments.

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