'Twenty Is Building An Open Source Alternative To Salesforce' - TechCrunch
'Twenty Is Building An Open Source Alternative To Salesforce' - TechCrunch
If a software product is successful enough, you'll probably be able to find a company building an open source alternative. And yet, nobody has created a modern open source CRM product that can be considered as a serious competitor to Salesforce.
如果軟件產品足夠成功,你可能會找到一家開發開源替代方案的公司。但是,沒有人創造出可以被視爲Salesforce重要競爭對手的現代開源cRM產品。
That's exactly what Twenty is trying to achieve. For the past couple of years, the startup has been iterating on a brand-new CRM platform and making everything available on GitHub under a permissive AGPLv3 license.
這正是 Twenty 想要實現的目標。在過去的幾年中,這家初創公司一直在迭代一個全新的cRM平台,並根據許可的AGPLv3許可在GitHub上提供所有內容。
While Twenty doesn't have all the features that you can find in Salesforce, the company is slowly building a community of CRM and open source enthusiasts around it with more than 300 contributors in the last year and 20,000 stars on GitHub.
儘管Twenty不具備你在Salesforce中能找到的所有功能,但該公司正在慢慢建立一個由cRM和開源愛好者組成的社區,去年有300多位貢獻者,GitHub上有2萬名明星。
The startup's three co-founders worked together on a previous startup called Luckey that was acquired by Airbnb. It was a sort of mini CRM for Airbnb guests and hosts, specifically designed for vacation rentals.
這家初創公司的三位聯合創始人共同創辦了一家名爲Luckey的初創公司,該初創公司被Airbnb收購。這是一種專爲愛彼迎房客和房東設計的迷你cRM,專爲度假租賃而設計。
When it was time to leave and start a new startup, they looked at the tech industry and noticed a trend. For the past few years, there has been a wave of open source startups replicating popular software-as-a-service products with a community-oriented approach. Baserow is trying to replicate Airtable. Documenso is working on a DocuSign alternative. Formbricks has released a Qualtrics competitor. And the list goes on.
當需要離開並創辦一家新的創業公司時,他們研究了科技行業並注意到了一種趨勢。在過去的幾年中,開源初創公司出現了一波以社區爲導向的方法複製流行的軟件即服務產品。Baserow 正在嘗試複製 Airtable。Documenso 正在研究 DocuSign 的替代方案。Formbricks 已經發布了 Qualtrics 的競爭對手。清單不勝枚舉。
"And I realized that CRM is the biggest software market overall, because it covers marketing, customer support, operations — a CRM does everything," Twenty co-founder and CEO Félix Malfait told TechCrunch.
Twenty聯合創始人兼首席執行官費利克斯·馬爾法特告訴TechCrunch:「我意識到cRm是總體上最大的軟件市場,因爲它涵蓋了營銷、客戶支持、運營——cRM可以做所有事情。」
Arguably, some companies have already tried to build an open source CRM and take on Salesforce, such as SugarCRM. While SugarCRM has been quite successful, SugarCRM never reached the success of Salesforce or HubSpot. The company also stopped releasing its Community Edition in 2018.
可以說,一些公司已經嘗試建立開源的cRM並取代Salesforce,例如SugarCRM。儘管SugarCRM取得了相當大的成功,但SugarCRM從未取得過Salesforce或HubSpot的成功。該公司還於2018年停止發佈其社區版。