EClerx Recognized for Robotic Process Automation (RPA)
EClerx Recognized for Robotic Process Automation (RPA)
"It is an honor to be recognized by Everest Group as a Major Contender in the 2024 PEAK Matrix for RPA Products," said Ranked as Major Contender in Everest Group PEAK Matrix 2024 for RPA Products
在Everest Group 2024年RPA產品PEAk Matrix中被評爲主要競爭者
NEW YORK, Nov. 19, 2024 /PRNewswire/ -- eClerx Services Ltd (ECLERX.NS) has been named a Major Contender in the Robotic Process Automation (RPA) Products PEAK Matrix Assessment 2024 by Everest Group. This prestigious evaluation places eClerx among the top service providers in the industry.
紐約，2024年11月19日，eClerx Services Ltd (ECLERX.NS)被Everest Group評定爲Robotic Process Automation (RPA)產品PEAk Matrix Assessment 2024的主要競爭者。這一享有盛譽的評估將eClerx列爲行業頂級服務提供商之一。
eClerx's positioning as a Major Contender underscores its outstanding performance, expertise and innovations in the sector. Everest Group's PEAK Matrix is a comprehensive framework that evaluates service providers across two main dimensions: market impact and vision and capability. The evaluation covers factors such as market adoption, portfolio mix, value delivered to clients, as well as the flexibility and ease of deployment and integration of robotic solutions.
eClerx作爲主要競爭者的定位突顯了其在該領域的出色表現、專業知識和創新。Everest Group的PEAk Matrix是一個全面評估服務提供商的框架，涵蓋兩個主要維度：市場影響力以及願景和能力。評估涵蓋市場採用率、投資組合結構、爲客戶提供的價值，以及機器人解決方案的靈活性和部署集成的便利性。
"It is an honor to be recognized by Everest Group as a Major Contender in the 2024 PEAK Matrix for RPA Products," said Sanjay Kukreja, Global Head of Technology at eClerx. "This recognition is a testament to our commitment to providing our clients with innovative automation solutions that drive efficiency and deliver measurable outcomes. Our RPA offerings continue to evolve as we focus on improving scalability, integration, and value for our clients globally."
eClerx的全球科技主管Sanjay Kukreja表示：「能夠在2024年RPA產品PEAk Matrix中被Everest Group認可爲主要競爭者是一項榮譽。」 「這一認可證明了我們致力於爲客戶提供創新自動化解決方案、提高效率並實現可衡量成果的承諾。我們的RPA產品不斷升級，專注於提升可伸縮性、集成性和爲客戶全球範圍內的價值。」
Roboworx, eClerx's leading RPA product, is making a strategic pivot towards Agentic Automation, marking a new chapter in advanced automation. Unlike traditional automation, which follows pre-set rules, agentic automation can adapt and learn from new data, making it more flexible and responsive in constantly changing situations. While Roboworx has already proven its expertise in automating repetitive, high-volume tasks, this shift allows it to take on more complex, dynamic processes.
eClerx旗下領先的RPA產品Roboworx正在戰略性轉向代理自動化，標誌着高級自動化的新篇章。與遵循預設規則的傳統自動化不同，代理自動化可以從新數據中適應並學習，使其在不斷變化的情況下更加靈活和響應。雖然Roboworx已經證明其在自動化重複高量任務方面的專長，但這一轉變使其能夠處理更復雜、動態的過程。
"By integrating AI-driven decision-making and learning capabilities, the enhanced Roboworx can now manage unstructured data, make real-time intelligent decisions, and adapt to changing environments," said Kukreja. "This evolution provides businesses with a powerful solution that delivers unmatched scalability, flexibility, and efficiency, redefining the future of business process automation."
Kukreja表示：「通過整合基於AI的決策制定和學習能力，增強版Roboworx現在能夠管理非結構化數據、做出實時智能決策並適應不斷變化的環境。」 「這一進化爲企業提供了強大的解決方案，提供了無與倫比的可伸縮性、靈活性和效率，重新定義了業務流程自動化的未來。」
eClerx's focus on enhancing the client experience has led to significant growth in its automation solutions portfolio, with clients in a diverse range of industries including financial services, hi-tech, retail, manufacturing and telecommunications. Its clients have enhanced core functions, improved customer experiences, and significantly reduced costs.
eClerx專注於提升客戶體驗，這導致其自動化解決方案組合實現了顯著增長，客戶群涵蓋金融服務、高科技、零售、製造業和電信等各行各業。其客戶已加強核心功能，改善客戶體驗，並大幅降低成本。
One major telecommunication client achieved 44% improvement in productivity for a work order accuracy audit for their customer operations, leading to 99% quality compliance for the audit function. Another global financial services client achieved a 47% reduction in delayed payments and defaults with a 38% reduction in operational cost for collections for a customer rating model.
一位主要電信客戶在對其客戶運營進行工作訂單準確性審計中實現了44%的生產力改善，從而使審計功能達到99%的質量合規性。另一家全球金融服務客戶通過客戶評級模型，實現了逾38%的操作成本降低，減少延遲支付和違約約44%，對催收業務的操作成本實行了47%的降低。
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About eClerx
eClerx provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 18,200+ people across Australia, Canada, France, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, the UK, and the USA.
關於eClerx
eClerx提供業務流程管理、自動化和分析服務給多家財富2000強企業，包括一些全球領先的金融服務、通信、零售、時尚、媒體和娛樂、製造業、旅遊休閒和科技公司。eClerx成立於2000年，今天在印度的孟買和國家證券交易所上市交易。該公司在澳大利亞、加拿大、法國、德國、印度、意大利、荷蘭、菲律賓、新加坡、泰國、英國和美國擁有18,200多名員工。
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About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at
關於Everest Group
Everest Group是一家領先的全球研究公司，幫助商業領袖做出自信的決策。Everest Group的PEAk Matrix評估提供了企業需要做出關鍵選擇決策的分析和見解，涉及全球服務提供商、地點以及各個市場領域內的產品和解決方案。同樣，這些服務、產品和解決方案的提供商也會查看PEAk Matrix，以評估和校準其產品與行業或市場中其他產品的優劣。欲了解更多詳細內容，請參閱。
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SOURCE eClerx
來源eClerx
