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FTC Investigating 'Uber One' Subscription Over Alleged Consumer Protection Violation: Report

FTC Investigating 'Uber One' Subscription Over Alleged Consumer Protection Violation: Report

FTC正在調查「Uber One」訂閱服務,據報道涉嫌違反消費者保護規定。
Benzinga ·  04:47

Uber Technologies Inc (NYSE:UBER) has turned profits as of late, helped in part by its "Uber One" subscription. However, the Federal Trade Commission (FTC) is reportedly investigating the company over an alleged breach of consumer protection laws.

優步科技公司(NYSE:UBER)最近開始盈利,部分得益於其"Uber One"訂閱服務。然而,據報道,美國聯邦貿易委員會(FTC)正在調查該公司涉嫌違反消費者保護法。

What Happened: The FTC opened the investigation earlier this year, according to Bloomberg, citing documents it obtained.

事件經過:根據彭博社報道,FTC今年早些時候開始了這項調查,引用了自己獲得的文件。

The investigation focuses on customer complaints about being enrolled in the Uber One subscription without their consent. Customers have also raised concerns that canceling the subscription is unnecessarily difficult.

該調查重點關注顧客對未經同意被納入Uber One訂閱服務的投訴。顧客還擔心取消訂閱過於困難。

Uber One is a $9.99 monthly subscription that provides discounts on rides and Uber Eats.

Uber One是一個每月$9.99的訂閱服務,提供乘車和Uber Eats的折扣。

The regulatory agency has previously pursued cases against Amazon.com Inc, Adobe Inc and others for similar cancelation practices.

該監管機構此前曾針對亞馬遜公司、adobe公司等採取行動,針對類似的取消實踐提出指控。

The FTC sent a complaint to Uber shortly following Donald Trump's election win on Nov. 5 seeking a monetary settlement, Bloomberg reports. Uber rejected the FTC's offer, alleging the agency attempted to fast-track a resolution before Trump took office.

FTC在特朗普概念當選總統後不久,即11月5日,向優步發送了一份投訴,尋求進行經濟賠償。彭博社報道稱,優步拒絕了FTC的提議,並聲稱該機構試圖在特朗普上任前快速解決問題。

In the waning days of the Biden Administration, the FTC has accelerated several of its investigations.

拜登政府即將結束之際,FTC加速了其數項調查。

Why it Matters: The company announced in October that Uber One had over 25 million subscribers. It has also recently expanded to India, according to the Times of India.

爲何重要:該公司在十月宣佈,Uber One已擁有超過2500萬的訂閱用戶數。據《印度時報》報道,最近還擴展到印度。

The ongoing FTC probe is not the first time Uber has caught the attention of regulators.

美國聯邦貿易委員會正在進行的調查並不是優步首次引起監管機構的注意。

Uber and the FTC settled a lawsuit in 2018 over allegations that the San Francisco, California-based company exaggerated driver compensation in advertising. As part of the settlement, Uber refunded an average $222.96 to affected drivers.

2018年,優步與美國聯邦貿易委員會就指控這家總部位於加利福尼亞州舊金山的公司在廣告中誇大司機報酬問題達成和解。作爲和解的一部分,優步向受影響的司機平均退款222.96美元。

In September, Forbes columnist Len Sherman called for regulators to investigate the company for anti-competitive behavior.

今年九月,福布斯專欄作家倫·謝爾曼呼籲監管機構調查該公司的反競爭行爲。

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