The following is a summary of the 1-800-FLOWERS.COM, Inc. (FLWS) Q1 2025 Earnings Call Transcript:

Financial Performance:

• 1-800-FLOWERS.COM reported a 10% decrease in consolidated Q1 revenue, aligning with expectations and mirroring previous quarter trends.

• E-commerce revenue decreased by 8%, with a 6.5% decline in orders and a 1.5% decrease in Average Order Value (AOV).

• The company experienced a gross profit margin increase to 38.1%, and successfully reduced operating expenses by $4.3 million excluding certain non-recurring items.

• Adjusted EBITDA for the quarter was reported as a loss of $27.9 million.

Business Progress:

• Continuing to leverage last mile delivery capabilities, expanding offerings particularly in same-day delivery for Cheryl's Cookies and 1-800 Baskets, while integrating Scharffen Berger Chocolates into Harry & David.

• Announced a strategic partnership with Macy's, opening six exclusive Harry & David pop-up shops for the holiday season in select Macy's stores.

• Developed a new AI-driven platform for customer care to enhance customer service efficiency and experience, alongside a logistics optimization effort through a new Order Management System at Harry & David.

Opportunities:

• Plans deepening of Relationship Innovation initiatives during the holiday season viewed as essential by consumers, expected to drive better performance especially within Gourmet Foods & Gifts.

• Expansion into new markets and broadening of product ranges tailored across various pricing tiers.

Risks:

• Potential impacts of broader economic factors such as persistent inflation affecting consumer discretionary spending.

Tips: This article is generated by AI. The accuracy of the content can not be fully guaranteed. For more comprehensive details, please refer to the IR website. The article is only for investors' reference without any guidance or recommendation suggestions.