Unifi wins the 5G Download Speed Award with speeds of 290.3Mbps. In the previous report, there had been a three-way tie but Unifi has now pulled away to be the sole winner of the award. Unifi also wins the 5G Video Experience Award with a score of 77.7 on a 100 point scale. This is more than two points higher than the second place finish for Digi.
Maxis users have the most consistent and reliable mobile experience in Malaysia
Maxis is the first Malaysian operator to win Opensignal's new Reliability Experience award. It does so with a score of 869 on a 100-1000 point scale. Maxis also wins the Consistent Quality award with 67.3% of tests, closely followed by Digi with 67.1%. Since the last report, Maxis' Consistent Quality score has improved by 11 percentage points.
U Mobile users have the best experience when playing multiplayer mobile games over 5G connections
U Mobile wins the 5G Games Experience award with a score of 88.1 on a 100-point scale. U Mobile's score has increased by more than three points compared to that seen in the last report. Digi and Unifi share second place with statistically tied scores of 87-87.2 on a 100-point scale. U Mobile was also the 5G Global Winner for 5G Games Experience in the large land mass group in Opensignal's recent 5G Global Mobile Network Experience Awards.
U Mobile continues to lead in 5G Availability
U Mobile wins the 5G Availability award as our U Mobile 5G users spend 37.7% of the time with an active 5G connection. This is up from U Mobile's winning score of 31.9% in our last report. Digi comes in second with 36.3% and Maxis in third with a score of 35.2%.
Digi wins three out of five Overall Experience awards, including both speed awards
Digi wins the Voice App Experience, Download Speed Experience and Upload Speed Experience awards. Digi is the new outright winner for Voice App Experience, which was shared by Celcom and Unifi in the previous report. Digi wins the Download Speed Experience Award with a score of 66.6Mbps and the Upload Speed Experience Award with 14.2Mbps. This is a change from last time around when U Mobile won both awards.
This report arrives at a critical juncture as Malaysia transitions into a dual 5G network strategy, with U Mobile receiving approval to deploy the country's second 5G network. This marks a pivotal milestone for the nation's telecommunications landscape.