share_log

In Just Under A Year, SoundHound's Amelia AI Agents Have Supported Apivia Courtage In Handling Over 100,000 Customer Calls And Reducing The Number Of Inbound Queries Handled Directly By The French Wholesale Broker's Customer Relations Team By Nearly 20%

1年弱で、SoundHoundのAmelia AIエージェントは、Apivia Courtageが10万件以上の顧客コールを対応し、フランスの卸売ブローカーの顧客関係チームで直接処理されるインバウンドクエリの数を約20%削減しました。

Benzinga ·  11/21 09:08

SoundHound's Amelia AI Agents answer customer questions on medical expense reimbursements, reducing the volume handled by employees and supporting 100K+ calls in 2024

SoundHound AI, Inc. (NASDAQ:SOUN), a global leader in voice artificial intelligence, and Apivia Courtage, part of AEMA Group, one of the world's largest mutual and cooperative insurers, today announced that their partnership to deploy conversational AI agents has reached a milestone. In just under a year, SoundHound's Amelia AI Agents have supported Apivia Courtage in handling over 100,000 customer calls and reducing the number of inbound queries handled directly by the French wholesale broker's customer relations team by nearly 20%.

これらの内容は、情報提供及び投資家教育のためのものであり、いかなる個別株や投資方法を推奨するものではありません。 更に詳しい情報
    コメントする