Deposit funds via a joint bank account

1. Deposit funds via a joint bank account

To deposit funds via a joint bank account, please follow the steps below:

Step 1: Transfer funds from a joint bank account under your name.

● Check Moomoo MY's beneficiary account information by going to Accounts > Transfers > Deposit. 

● Transfer funds to Moomoo MY's beneficiary bank account.

Step 2: Provide proof of transfer.

● Go to Accounts > Transfers > Deposit > Bank Transfer, and tap "drop us a message" at the bottom of the page.

● Select "My joint bank account".

● Enter the transfer amount, currency, and transfer date.

● Submit the Proof of Bank Transfer and Proof of Bank Account.

*Notes:

● You must be the account holder of the bank account you are transferring from. Transfers from any account holder other than yourself will not be accepted.

● We do not accept deposits in the form of cash or cheques. If you deposit funds in these forms, a refund will be made, and you will be liable for any fees arising out of the refund.

2. Deposit status

To check the status of your deposit:

Go to Accounts > Transfers > History > Deposit in the mobile app, or click here.