Moomoo Malaysia Help Center-Moomoo MY New Customer Promotion - Aug to Oct 2024
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Moomoo MY New Customer Promotion - Aug to Oct 2024

Campaign Period

2024/08/15 10:00PM MYT - 2024/10/25 09:59PM MYT

Campaign end date has been updated from 30/09/2024 (09:59PM MYT) to 25/10/2024 (09:59PM MYT)

**Moomoo MY reserves the right of final interpretation for this campaign.

 

Campaign Eligibility

You are eligible if you do not have a Moomoo MY universal account before 2024/08/15 10:00PM MYT or if you already have a Moomoo MY universal account, but have not made any deposit before 2024/08/15 10:00PM MYT.

To claim the New User Promotion reward, you need to successfully complete the Tasks within the campaign period.

(该图屏蔽大陆、香港、台湾、澳门、美国、新加坡、加拿大、澳大利亚、日本、其他、PC端、APP端)

 

Rewards

Upon completing the tasks that meet the reward criteria, you can receive a new user welcome kit worth RM1,000, which includes:

(1) Cash rewards, including 1 RM50 cash coupon and 2 RM25 stock cash coupons, total worth valued at RM100;

(2) Cash rewards, including 2 RM100 cash coupons and 4 RM50 stock cash coupons, total worth valued at RM400;

(3) A free share, including 0.3 NVDA stock, valued at RM150 (estimated based on the closing price of stocks on 2024/8/13);

(4) A free share, including 1 NVDA stock, limited to first 8,000 users, valued at RM498 (estimated based on the closing price of stocks on 2024/8/13);

(5) Learn Premium (Trader Strategy Guidance), including Market Data, Exclusive Group, Advanced Courses etc., for a limited time worth RM320

 

Task 1: Successfully registered a Moomoo ID.

Reward: 

(I) Free 60 Levels US Stock Quotes

Available upon successful registration and login to the moomoo app.

(II) Free 3 Levels Malaysia Stock Quotes

Available upon successful registration and login to the moomoo app.

(III) Free 1 Level SG Stock Quotes

Available upon successful registration and login to the moomoo app.

(IV) Free 1 Level HK Stock Quotes

Available upon successful registration and login to the moomoo app.

(V) Free 1 Level Chinese Stock Quotes

Available upon successful registration and login to the moomoo app.

 

Task 2: Successfully opened Moomoo MY universal account.

Reward

(I) 180-day Commission-Free Trading in US Stock Market

Upon successful opening of a US stock account, you will automatically receive and activate a 180-day commission-free trading promotion for stocks.

(II) 180-Day Commission-Free Trading in Malaysian Stock Market

Upon successful opening of a Malaysian stock account, you will automatically receive and activate a 180-day commission-free trading promotion for stocks.

(III) 180-Day Commission-Free Trading in SG Stock Market

Upon successful opening of a SG stock account after 2024/08/07 10:00 AM (MYT), you will automatically receive and activate a 180-day commission-free trading promotion for stocks.

(IV) 180-Day Commission-Free Trading in HK Stock Market

Upon successful opening of a HK stock account after 2024/09/26 10:00 AM MYT, you will automatically receive and activate a 180-day commission-free trading promotion for stocks.

(V) 180-Day Commission-Free Trading in Chinese Stock Market

Upon successful opening of a Chinese stock account after 2024/09/26 10:00 AM MYT, you will automatically receive and activate a 180-day commission-free trading promotion for stocks.

 

Task 3: Successfully opened a Moomoo MY Universal Account, and make a cumulative net deposit of at least RM500 into the account by 2024/10/25 09:59PM MYT.

Reward:

The Learn Premium reward will be unlocked after successfully depositing RM500. Once deposited, customers need to return to the campaign landing page, click the 'Unlock' button, and proceed to the Moomoo Learn Premium page to claim the reward.

Moomoo Learn Premium is inclusive of Market Recap, Exclusive Group, Advanced Courses and more.

 

Task 4: Successfully opened a Moomoo MY Universal Account, and make a cumulative net deposit of at least RM1,000 into the account by 2024/10/25 09:59PM MYT.

Reward: 

(I) RM25*2 stock cash coupons will be issued and activated immediately after customers successfully deposit RM1,000 and click the 'Claim' button on the campaign landing page. The stock cash coupon will be valid for 90 days from the date of issuance.

How to use stock cash coupons: During the validity period of the coupon, when you place and execute an order that meets the conditions for using the coupon, the coupon will be automatically applied. Upon successful use, you will receive a notification message informing you that the stock cash coupon has been used. The coupon is not directly deducted from the amount of your order; instead, the cashback will be credited to your account within 5 working days after successful use. You can view the details of coupon usage in Me >> Coupons >> Records >> Discount Details.

(II) RM50*1 cash coupon will be issued after customers successfully deposit RM1,000 and click the 'Claim' button on the campaign landing page. The cash coupon will be activated if you successfully maintain a net deposit (including cash, stocks, and other assets) of RM1,000 (or equivalent assets) for 60 days.

How to use cash coupon: Upon completion of the locked-in task, the cash coupon will be automatically credited to your account balance within 5 working days.

Note: After depositing, you can freely trade stocks. The decrease in net value due to fluctuations in holding value will not affect the unlocking of rewards.

 

Task 5: Successfully open a Moomoo MY Universal Account, and make a cumulative net deposit of at least RM10,000 into the account by 2024/10/25 09:59PM MYT.

Reward: 

(I) RM50*4 stock cash coupons will be issued and activated immediately after customers successfully deposit RM10,000 and click the 'Claim' button on the campaign landing page. The stock cash coupon will be valid for 90 days from the date of issuance.

How to use stock cash coupons: During the validity period of the coupon, when you place and execute an order that meets the conditions for using the coupon, the coupon will be automatically applied. Upon successful use, you will receive a notification message informing you that the stock cash coupon has been used. The coupon is not directly deducted from the amount of your order; instead, the cashback will be credited to your account within 5 working days after successful use. You can view the details of coupon usage in Me >> Coupons >> Records >> Discount Details.

(II) RM100*2 cash coupon will be issued after customers successfully deposit RM10,000 and click the 'Claim' button on the campaign landing page. The cash coupon will be activated if you successfully maintain a net deposit (including cash, stocks, and other assets) of RM10,000 (or equivalent assets) for 60 days.

How to use cash coupon: Upon completion of the locked-in task, the cash coupon will be automatically credited to your account balance within 5 working days.

(III) 0.3 Nvidia stock reward will be issued after customers successfully make a cumulative net deposit of at least RM10,000 and click the 'Claim' button on the campaign landing page. The free Nvidia stock reward will be unfrozen if you successfully maintain a net deposit (including cash, stocks, and other assets) of RM10,000 (or equivalent assets) for 60 days.

The value of the free share is estimated based on the stock prices as of 2024/08/13, and the reward value will fluctuate according to market conditions.

Note: After depositing, you can freely trade stocks. The decrease in net value due to fluctuations in holding value will not affect the unlocking of rewards.

 

Task 6: Successfully open a Moomoo MY Universal Account, and make a cumulative net deposit of at least RM30,000 into the account and complete 3 buy trades by 2024/10/25 09:59PM MYT.

Reward: 

One free Nvidia stock reward will be issued after customers successfully make a cumulative net deposit of at least RM30,000 and complete 3 buy trades (including stocks & ETFs). Once these tasks are completed, return to the event page and click the "Claim" button. If the NVIDIA stock rewards is no longer available when you complete the tasks, you will not be able to claim it. The free Nvdia stock rewards will be unfrozen if you successfully maintain a net deposit (including cash, stocks, and other assets) of RM30,000 (or equivalent assets) for 60 days.

The value of the free share is estimated based on the stock prices as of 2024/08/13, and the reward value will fluctuate according to market conditions.

Note: Upon making a cumulative net deposit of at least RM30,000, feel free to trade your stocks. Don't worry about fluctuations in your holdings' value, it will not affect the unlocking of rewards - the key is to maintain a minimum net deposit of RM30,000 throughout the 60 days. You can freely add or remove funds from your account during this time, as long as this minimum net deposit is kept at RM30,000. In the unlikely event that the unlocking of free stocks fails due to a significant decrease in the net value caused by fluctuations in the value of your assets, Moomoo MY will investigate and complete reward re-issuance within 7 working days.

 

Example 1: User A deposits RM30,000 on 2024/08/16, and uses the entire RM30,000 for trading. If the stock value decreases to RM5,000 due to fluctuations, User A is eligible to receive a reward of the free share.

Example 2: User B deposits RM35,000 on 2024/08/16, and uses RM35,000 for trading activities. On 2024/08/20, User B withdraws RM5,000. User B is still eligible to receive a reward of the free share.

Example 3: User C deposits RM35,000 on 2024/08/16, and withdraws RM8,000 on 2024/08/20. User C does not meet the conditions to receive a reward of free share because after the withdrawal, User C has a net deposit of only RM27,000.

 

Frequently Asked Questions

1. Will trading with the money I deposited affect the unlocking of rewards?

No, it won't. After depositing funds, you are free to trade stocks. As long as you maintain a net deposit of RM1,000/ RM10,000/ RM30,000, fluctuations in the value of your holdings due to market movements will not affect the unlocking of rewards. Additional deposits or withdrawals will not affect the unlocking process.

2. Why haven't I received the reward after depositing?

After completing the claim and maintaining the respective net deposit for 60 days, the reward will be issued to you within 7 trading days. You can view it in 'APP - Me - My Rewards'."

3. Can I claim the reward by transferring RM1,000/ RM10,000/ RM30,000 from other brokerages?

Depositing refers to transferring cash from a bank to your Moomoo MY universal account. Transferring shares is not considered a deposit. If a user transfers RM1,000/ RM10,000/ RM30,000 between accounts, it does not meet the requirements of this campaign.

4. Why can't I claim the free Nvidia stock rewards even though it hasn't been fully claimed, and I have done 3 buy trades and a net deposit of RM30,000?

Please check if your buy trades have been successful. You need to meet the cumulative net deposit requirement of RM30,000 and complete 3 buy trades (including stocks and ETFs) to qualify for the rewards.

5. I started depositing RM30,000 and trading while Nvidia shares were still available, but after completing 3 buy trades, it shows that Nvidia shares are fully claimed. Can I still receive Nvidia share?

No, Nvidia shares are limited to 8,000 units. You need to complete the tasks before you can claim the free shares. Once they are all claimed, no additional shares will be provided or reissued.

 

Campaign Disclaimer

1. The rewards and offers in this campaign/promotion (“Campaign/Promotion”) are provided by Moomoo Securities Malaysia Sdn. Bhd. ("Moomoo MY”), a wholly-owned subsidiary of Futu Holdings Limited. By participating in this Campaign/Promotion, you undertake to have carefully read and agree to be bound by the terms and conditions of this Campaign/Promotion (“Terms and Conditions”), as well as the terms and conditions of the existing Client Agreement. Moomoo MY has the final decision on the eligibility of participants in this Campaign/Promotion.

2. Moomoo MY reserves the right to: (i) amend these Campaign/Promotion Terms and Conditions at any time without prior notice to you, and (ii) change, withdraw or terminate any offer or reward without disclosing the reason and without making compensation or remuneration. Any adjustments or decisions made by Moomoo MY in connection with this Campaign/Promotion shall be binding on all participants.

3. You shall be responsible for any telephone, internet and other charges that may be incurred.

4. Currently, Moomoo MY limits sign-ups to a limited group of nationalities. Please click on the drop down box during your account opening process to see if your nationality is available on the list.

5. You can only open one universal account with Moomoo MY. Moomoo MY does not allow one person to open a universal account on behalf of another person (i.e. non-beneficial owners are not allowed to open accounts). Please do not open the universal account if you are not the ultimate beneficial owner. If your universal account shows signs of fraud, abuse, or suspicious activity, such as the use of multiple accounts or devices, Moomoo MY may, at its sole discretion, confiscate your reward entitlements and limit your opportunities to participate in future campaigns/promotions.

6. Each device, whether mobile or computer, can only receive one set of account opening bonus, deposit bonus and/or referral bonus. The same user can only be invited once. The same moomoo account, the same mobile phone number, and the same device are all regarded as representing the same user.

7.  In Malaysia, the investment products available through the moomoo app are offered by Moomoo MY, a licensed entity registered with Securities Commission Malaysia (“SC”) (License No. eCMSL/A0397/2024). The moomoo App is a trading platform provided by Moomoo Technologies Inc., a subsidiary of Futu Holdings Limited. Nothing in connection with this Campaign/Promotion shall be construed as an offer, invitation or recommendation to buy or sell securities, futures or other investment products. Moomoo MY does not provide investment advice and does not recommend any securities or transactions. All types of investments involve risk, and you may suffer losses. All information and data on the webpage are for informational purposes only. Past performance is no guarantee of future results. This Campaign/Promotion does not consider your investment objectives, financial situation or financial needs.

8. In the event of any inconsistency between these Terms and Conditions and any advertising, promotion, promotional and other materials relating to or in connection with this Campaign/Promotion, these Terms and Conditions shall prevail.

9. Moomoo MY shall not be responsible for any injury, loss or damage suffered as a result of, or in connection with this Campaign/Promotion and/or redemption or use of the prize/rewards howsoever arising, including but not limited to, fulfilment of the prizes/rewards, any breakdown or malfunction in any computer system or equipment, any notice which is misdirected and/or lost in the post, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties howsoever arising whether in contract, tort, negligence or otherwise. For the avoidance of doubt, cancellation, suspension or termination by Moomoo MY of this Campaign/Promotion shall not entitle any party to any claim or compensation against Moomoo MY for any and all losses or damage suffered or incurred directly or indirectly resulting therefrom.

10. Any trademarks. Graphic symbols, logos, or intellectual property contained in any materials relating to this Campaign/Promotion, particularly in connection with the rewards/prizes, are the property of their respective owners. Moomoo MY does not provide any financial advice, endorsement or sponsorship of its[s1] products or services.

11. This Campaign/Promotion is not eligible to users whose names are on the "Moomoo MY Event Participation Ban List". If a user repeatedly violates safety rules of Moomoo MY, their name will be added to the "Moomoo MY Event Participation Ban List".

12. Should a user not fulfill all the stated conditions of this Campaign/Promotion, Moomoo MY reserves the right to cancel any delivered rewards, including commission-free trading for US/MY stocks, gift stocks, Level 2 US market data, Level 1 MY market data. Commissions and fees will then be charged by Moomoo my as per normal standards.

13. In order to ensure the fairness of the Campaign/Promotion, the Campaign/Promotion may have restrictions on the daily reward distribution limit, the total reward distribution limit, and the upper limit of rewards received by a single user.

14. This advertisement has not been reviewed by the SC.