• Reported revenue of $41.3 billion and managed revenue of $42.4 billion.
• Credit costs of $2.9 billion included a $1.5 billion net reserve build and $1.4 billion of net charge-offs.
• Average loans up 13%; average deposits down 6%.
• Average deposits down 2%; client investment assets up 42%.
• Average loans up 19% YoY and 15% QoQ; Card Services net charge-off rate of 2.41%.
• Debit and credit card sales volume up 7%.
• Active mobile customers up 10%.
• #1 ranking for Global Investment Banking fees with 8.4% wallet share YTD.
• Total Markets revenue of $7.0 billion, down 10%, with Fixed Income Markets down 3% and Equity Markets down 20%.
• Gross Investment Banking and Markets revenue of $767 million, down 3%.
• Average loans up 23% YoY and up 14% QoQ; average deposits down 8%.
• Assets under management (AUM) of $3.2 trillion, up 16%.
• Average loans up 1% YoY and up 4% QoQ; average deposits down 21%.