On the 24th, LisB<145A> announced that Shinda Heat Treatment Industry had introduced and utilized the business chat tool 'direct', and announced the case on the service site.
Shinda Heat Treatment Industry specializes in various metal heat treatments such as aircraft components, construction machinery, and auto parts. So far, internal communication has mainly used telephones and emails, but as the company is expanding its business with a two-base system of the headquarters and Kanazawa plant, there have been delays in information transmission and issues of mixing personal use with work on personal chat tools.
By introducing 'direct', internal and external information sharing and communication has become smoother, and work efficiency has improved. Particularly, they evaluate that the introduction of 'direct GuestMode' enables close cooperation with external partners.
In addition to the daily business, it also helps with quick safety confirmation in case of disasters.