Recently, some consumers have reported to the media that they purchased 2 boxes of American Jie's brand Peiquan essence nutritional oral liquid at the Tmall Ali Health Pharmacy overseas store during the 618 period. However, after receiving the goods, the consumers questioned the product packaging for not posting the "asia vets anti-counterfeiting traceability code," thinking that the taste and packaging of the product were different from those purchased on the official website before, suspecting that they had purchased counterfeit products.
In response to the suspicion of selling counterfeit goods, Ali Health responded that it contacted consumers for the first time to confirm the specific situation and communicated with American Jie's brand. At present, all American Jie's brand products sold at Ali Health Pharmacy have been confirmed to be original imported products from the American brand, ensuring the legitimacy and legality of the products.
Ali Health said that the American Jes brand has not set up an "asia vets anti-counterfeiting label." None of the products imported from the United States have an asia vets anti-counterfeiting label. The "asia vets anti-counterfeiting label" mentioned in the news report is a spontaneous act by a domestic supplier and has nothing to do with the brand party. The official website of the American brand also does not mention any relevant instructions for "asia vets anti-counterfeiting label".
"Ali Health Pharmacy can provide consumers and supervisory media with the formal procurement certificate issued by the brand party as needed to ensure clear source and direct supply of goods. At the same time, Ali Health can cooperate to provide the official contact information of the American Jie's brand to help confirm that the Jie's products purchased from our company are original imported products and are directly supplied by the brand." Ali Health said.