• Share:
• • Share on Viber
  • Download Viber

• Share:
• • Share on Viber
  • Download Viber

Rakuten Symphony will officially launch the advanced IoT unmanned space management solution 'Rakuten NEO', which automates space management such as offices using AI, in Japan from today, July 11th. This solution is equipped with advanced machine learning algorithms and sensor technology, supporting unmanned operation of facilities such as trunk rooms and share offices, and streamlining business operations or unmanned existing businesses. It contributes to the resolution of the labor shortage problem in companies through the streamlining of management of offices and other facilities as well as cost reduction, and maximizes profits.
Specifically, 'Rakuten NEO' remotely supports operational control systems such as inventory inspection, facility access control, HVAC (heating, ventilation, air conditioning), and humidity management. It also quickly detects and responds to unauthorized access, water leaks, and other emergencies. With this solution, multiple facilities can be managed in real-time with a minimum of personnel. Additionally, this solution is provided as a SaaS (Software as a Service) model, enabling cost reduction and efficient operations by allowing adopting companies to select and use necessary functions.

The image of 'Rakuten NEO' automatically turning off the lights after detecting the last person to leave.

For deployments outside of Korea, 'Rakuten NEO' will be offered as a service under Rakuten Symphony. It will first begin service deployment in the Japanese market and aim for global expansion in the future. By contributing to unmanned business operations through the most advanced automation and operational efficiency, 'Rakuten NEO' aims to expand its share in the AI-based IoT market.

'Rakuten NEO' had undergone verification testing with Marine Box Co., Ltd. (Marine Box) prior to its full-scale launch in Japan. Marine Box provides storage solutions such as trunk rooms and container rentals that are accessible 24 hours a day in Japan. By introducing 'Rakuten NEO', they have successfully reduced labor costs and improved service quality by remotely managing the entry and exit of people and the air conditioning, and receiving real-time alarms for water leaks, fires, and other emergencies.

Furthermore, 'Rakuten NEO' is expected to be introduced in various facilities such as offices, showrooms, lodging facilities, golf ranges, sports gyms, and coin laundries, contributing to cost-effective unmanned operations in a wide range of fields.

Please see original text for bullet point formatting.

Ryan Son, the head of the Internet Service Division of Rakuten Symphony, stated: "Currently, the Japanese retail industry is facing a serious labor shortage. Through Rakuten NEO, we aim to provide socially beneficial services that reduce losses caused by labor shortages. We hope that Rakuten NEO will contribute to reducing the burden on businesses such as employment, staff management, and cost management." Product structure, 10-30 billion yuan products operating income of 401/1288/60 million yuan respectively.

Rakuten Symphony uses the innovative IoT unmanned space management technology of Rakuten NEO to contribute to the Rakuten Group's mission of empowering people and society through innovation by solving labor shortages and operating efficient facility management.

For more details, please visit the official website of Rakuten NEO.

About Rakuten Symphony
Rakuten Symphony is expanding its communication platform business using innovative mobile network technology globally. Leveraging the knowledge gained from the large-scale virtualization Open RAN network construction that Rakuten Mobile Co., Ltd. has achieved commercial use of the world's leading communication carriers, it provides all the functions necessary for planning, construction and operation of next-generation networks including platforms for communication carriers. Rakuten Symphony is headquartered in Japan and has local bases in the United States, Singapore, India, South Korea, Europe, the Middle East and Africa. For more information about Rakuten Symphony, please visit the following website.

* The product names and service names listed in this press release are generally trademarks or registered trademarks of their respective companies.
* In the trademark representation of each company in this press release, etc. may be omitted.

The end

• Year
• month
• Category

• Year
• month
• Category