How To Fix CrowdStrike Issue Causing Blue Screen Of Death On Your Windows PC
How To Fix CrowdStrike Issue Causing Blue Screen Of Death On Your Windows PC
A widespread CrowdStrike issue is resulting in Windows computers crashing worldwide, affecting everyone from airports and airlines to media services, banks, and many other businesses.
一项普遍的CrowdStrike问题导致全球Windows计算机崩溃，影响到从机场和航空公司到媒体服务、银行业和许多其他企业的所有人。
While Microsoft Corp. (NASDAQ:MSFT) and CrowdStrike Holdings Inc. (NASDAQ:CRWD) are yet to issue an official update to fix the problem, there are two ways in which you can recover your Windows computer and resume working again.
尽管微软公司（纳斯达克：MSFT）和CrowdStrike Holdings Inc.（纳斯达克：CRWD）尚未发布官方更新来解决这个问题，但有两种方法可以恢复Windows计算机并再次工作。
How To Fix Windows BSOD Error?
如何修复Windows BSOD错误？
There are two ways in which the Windows blue screen of death (BSOD) issue can be fixed. Note that this applies only to those Windows computers that have CrowdStrike drivers present since this issue is a result of a recent security update from the company.
可以通过两种方式修复Windows蓝屏死机（BSOD）问题。请注意，这仅适用于安装了CrowdStrike驱动程序的Windows计算机，因为这个问题是该公司最近安全更新的结果。
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If your Windows computer or laptop has also crashed and is stuck at the blue screen of death, you can try the following fix, as identified by Brody Nisbet, Director of Threat Hunting Operations at CrowdStrike:
如果您的Windows电脑或笔记本电脑也崩溃并卡在蓝屏死机界面，请尝试以下解决方案，正如CrowdStrike的威胁狩猎运营董事Brody Nisbet所指出的那样：
There is a faulty channel file, so not quite an update.
— Brody (@brody_n77) July 19, 2024
There is a workaround...
1. Boot Windows into Safe Mode or WRE.
2. Go to C:WindowsSystem32driversCrowdStrike
3. Locate and delete file matching "C-00000291*.sys"
4. Boot normally.
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这是一个有故障的通道文件，因此不完全是更新。
— Brody（@ brody_n77）2024年7月19日
以下是解决问题的方法：
1. 将Windows引导到安全模式或WRE。
2. 转到C:WindowsSystem32driversCrowdStrike。
3. 找到并删除与“C-00000291 *.sys”匹配的文件。
4. 正常启动。
1/2
1. Boot Into Safe Mode Or Windows Recovery Environment
1. 进入安全模式或Windows恢复环境
Boot your Windows computer in Safe Mode or the Windows Recovery Environment.
将Windows计算机引导到安全模式或Windows恢复环境。
In this case, since starting up your Windows computer results in a blue screen of death, you will have to enter the recovery environment during the boot.
在这种情况下，由于启动Windows会导致蓝屏死机，因此您必须在引导过程中进入恢复环境。
This can be done by pressing the F12, F10, or "Del" keys during the boot.
这可以通过在引导过程中按F12，F10或“Del”键来完成。
2. Locate And Rename The CrowdStrike File
2. 找到并重命名CrowdStrike文件
In the Windows Recovery Environment, go to Troubleshoot -> Advanced Options -> Command Prompt.
在Windows恢复环境中，转到“故障排除”->“高级选项”->“命令提示符”。
- Now, type this command and press enter: notepad.exe
- This will open the Notepad.
- Now, click on File -> Open.
- 现在，键入此命令并按回车键：notepad.exe
- 这将打开记事本。
- 现在，单击文件->打开。
This will open the Windows Explorer.
这将打开Windows资源管理器。
- Now, navigate to the following folder: C:\Windows\System32\drivers\CrowdStrike
- Locate the following file: C-00000291*.sys
- Delete it.
- 现在，导航到以下文件夹：C:\Windows\System32\drivers\crowdstrike
- 找到以下文件：C-00000291*.sys
- 删除它。
3. Reboot
3. 重新启动
Once you're done deleting the CrowdStrike file, navigate out of the Windows Recovery Environment and reboot your Windows computer.
一旦你删除了crowdstrike文件，从Windows恢复环境中导航出来，然后重新启动Windows计算机。
Check out more of Benzinga's Consumer Tech coverage by following this link.
请点击此链接查看更多有关Benzinga的消费科技报道。
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