3CLogic Achieves Advanced Platform Status in the ServiceNow Partner Program
3CLogic Achieves Advanced Platform Status in the ServiceNow Partner Program
3CLogic setting new standards for unified experiences while delivering meaningful impact and ROI to ServiceNow customers leveraging Customer Workflows, ITSM, and/or Employee Workflows.
3CLogic在爲ServiceNow客戶提供統一體驗、並通過客戶工作流程、ITSm和/或員工工作流程提供有意義的影響和回報率的同時,應遵循以下所有規則。
ROCKVILLE, Md., Aug. 1, 2024 /PRNewswire/ -- 3CLogic, the leading Conversational AI and contact center solution provider for ServiceNow, proudly announces its achievement as the first and only current AI-powered Contact Center as a Service (CCaaS) provider to reach Advanced Platform status within ServiceNow's Build Partner Program. The status positions 3CLogic as the highest-ranked contact center provider for ServiceNow and underscores the vendors' unique commitment to delivering ServiceNow-native AI and CCaaS solutions across ServiceNow's Customer, IT, and Employee workflow offerings.
馬里蘭州羅克維爾,2024年8月1日/美通社/— 3CLogic作爲ServiceNow領先的對話AI和聯繫中心解決方案提供商,3CLogic自豪地宣佈其成爲第一個並唯一的獲得Advanced Platform狀態的AI動力聯繫中心(CCaaS)提供商,這使其成爲ServiceNow最高排名的聯繫中心提供商,並強調了供應商在ServiceNow客戶、IT和員工工作流程提供ServiceNow本機AI和CCaaS解決方案的獨特承諾。
"Achieving the ServiceNow Advanced Platform status is a significant milestone for 3CLogic, and I am incredibly proud of our team and the value we bring to our shared customers," states Denis Seynhaeve, CEO at 3CLogic. "This recognition validates our innovative strategy and commitment to complement the ServiceNow platform and our customers' investment in it. We are excited to continue our joint collaboration as we work to transform both customer and employee experiences while maximizing the impact we can deliver together."
3CLogic的首席執行官Denis Seynhaeve表示:“獲得ServiceNow Advanced Platform級別是3CLogic的一個重要里程碑,我爲我們的團隊和我們爲共同客戶帶來的價值感到非常自豪。這種認可驗證了我們創新的策略和對補充ServiceNow平台及其客戶的投資的承諾。我們很高興能夠繼續共同協作,以在最大化我們可以共同交付的影響的同時,改變客戶和員工體驗。”
3CLogic's continued ServiceNow success has led to the rapid adoption of its solutions by leading organizations across industries and on a global scale. As one of the highest reviewed and ranked integration apps on the ServiceNow Store, its ServiceNow-centric contact center offerings have enabled organizations to lower operational costs, enable intelligent voice self-service, optimize agent productivity, and improve CX and EX outcomes.
3CLogic在ServiceNow的全球成功使其解決方案在各個行業的領先組織中得到了快速採用。作爲最高評分和排名的集成應用程序之一,其以ServiceNow爲中心的聯繫中心解決方案使組織能夠降低運營成本、實現智能語音自助服務、優化代理人生產力以及改善CX和EX成果。 全球貨幣的所有板塊上述網站 ServiceNow Store3CLogic
"Achieving the Advanced Platform tier of the ServiceNow Build program is fantastic for 3CLogic," says Binoy Gosalia, vice president, global partnerships & channels at ServiceNow. "Their dedication to levelling up across all our partnership measures of Competencies, Capabilities and Customers is a testament to 3CLogic's commitment to the ServiceNow ecosystem and the value they deliver to our joint customers. We look forward to continued success together."
ServiceNow的全球夥伴關係和渠道副總裁Binoy Gosalia表示:“在ServiceNow Build計劃的Advanced Platform層面上取得成果是對3CLogic的極大支持。他們致力於在我們的所有合作伙伴措施——能力、能力和客戶——上提升,這證明了3CLogic對ServiceNow生態系統的承諾以及他們爲共同客戶提供的價值。我們期待繼續一起取得成功。”
With global offerings for ServiceNow IT Service Management, Customer Workflows, and HR Service Delivery, 3CLogic will be showcasing its latest solutions at the upcoming ServiceNow Summits in Chicago, IL, on August 28, 2024, and Atlanta, GA, on September 10, 2024.
爲ServiceNow客戶提供全球貨幣的客戶工作流程 IT服務管理, 爲ServiceNow客戶提供全球貨幣的客戶工作流程和人力資源服務交付2024年8月28日和2024年9月10日,將在其中兩個展會上展示3CLogic的最新解決方案。 。保羅·夏瓦(Paul Shawah),執行副總裁商業策略,將於2024年6月5日星期三下午2點正中央時區發表演講。2024年8月28日 佐治亞州亞特蘭大市2024年9月10日
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About 3CLogic
3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI capabilities purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its solutions empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams. For more information, please visit .
關於3CLogic
3CLogic通過其領先的雲聯繫中心和AI功能來轉變客戶和員工體驗,而這些功能是專爲增強當前領先的CRM和客戶服務管理平台而構建的。它的解決方案在全球範圍內可用,是全球領先品牌所採用的,並賦予企業組織革新特性,如智能自助服務、生成式和對話式AI、代理人自動化和培訓以及AI支持的情感分析等等,所有這些設計都是爲了降低運營成本、最大化回報率並優化It服務檯、客戶支持、銷售或人力資源服務團隊之間的每次互動。欲了解更多信息,請訪問。 .
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.
ServiceNow,ServiceNow徽標,Now,Now平台和其他ServiceNow標記是ServiceNow,Inc.在美國和/或其他國家的商標和/或註冊商標。
SOURCE 3CLogic
SOURCE 3CLogic