DEERFIELD, Ill., AUG, 6, 2024 – Walgreens Specialty Pharmacy has received Mail Service Pharmacy Accreditation* from URAC for its home delivery pharmacy services, and Specialty Pharmacy Service Accreditation for select community-based specialty pharmacies from Accreditation Commission for Health Care (ACHC).
Accreditation is a process through which healthcare organizations demonstrate compliance with national standards. This accreditation demonstrates Walgreens' commitment to quality and ongoing improvement.
URAC is a leading independent healthcare accrediting organization that establishes quality standards for the healthcare industry. Walgreens earned full accredited status in the Mail Service Pharmacy, Version 5.0 Program, which covers core organizational quality, customer service, communications and disclosure, drug utilization management, pharmacy operations, and a process for mail service outcomes measurement and quality improvement.
ACHC is an internationally recognized accrediting body committed to providers, customer service, and quality patient care. ACHC granted the select community-based specialty pharmacy sites the ACHC Specialty Pharmacy Service Accreditation.
"At Walgreens Specialty Pharmacy, we pledge to serve all our patients with the utmost quality and care," says Tracey James, RPh, chief operating officer, Walgreens Specialty Pharmacy. "Receiving accreditation from URAC and ACHC is validation of our steadfast allegiance to helping patients achieve and maintain their best health by providing them the medicines they need. Our commitment to excellence and upholding quality standards has led us to a successful reaccreditation and is a testament to the hard work, dedication and collaboration of our team members."
The URAC award is effective from July 1, 2024, to July 1, 2027. This ACHC award is effective from June 29, 2024, through July 28, 2027.
* When searching URAC Directory of Accredited Organizations, Walgreens' mail order accreditation will be listed as Walgreens Mail Service, LLC d/b/a AllianceRx Walgreens Pharmacy.
About Walgreens Specialty Pharmacy
Walgreens Specialty Pharmacy holds several national pharmacy accreditations and services are offered to nearly 300 million covered lives across the country. At Walgreens, the term "specialty" covers services and medications for patients with rare, complex and chronic diseases like cancer, cystic fibrosis and Crohn's disease, who often require additional support from their healthcare providers. Walgreens specialty pharmacists have additional training to better understand these specialty medications which have unique storage, temperature, and handling requirements; are given by infusion, injection or taken orally; and require close patient monitoring and ongoing clinical support. They also help patients find affordable access to high-cost medications, help with adherence barriers and support patients throughout their treatment.
About URAC
Founded in 1990 as a non-profit organization, URAC is the independent leader in promoting health care quality and patient safety through renowned accreditation programs. URAC develops its evidence-based standards in collaboration with a wide array of stakeholders and industry experts. The company's portfolio of accreditation and certification programs spans the health care industry, addressing health equity, workplace mental health, health care management and operations, pharmacies, telehealth, health plans, medical practices and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.
About ACHC
Accreditation leader ACHC is a nonprofit with 35 years of experience promoting safe, quality patient care. ACHC develops solutions trusted by healthcare providers nationwide and is committed to offering exceptional, personalized service, and a customized, collaborative accreditation experience tailored to individual needs. ACHC focuses on giving providers a positive, educational experience that continually enhances quality of care and business efficiencies.
Media Contact
Adrienne Foley
media@walgreens.com